Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
You can't go wrong with s24 ultra
on February 11, 2025
Posted by: CheHon
[This review was collected as part of a promotion.] The Samsung Gaxy S24 Ultra is a powerhouse that sets a new standard for flagship smartphones. The battery life is impressive. It lasts more than a day with heavy usage. Ample memory option, that ensure smooth performance and plenty of storage for all your apps, photos, and files. The camera system is nothing short of spectacular.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply a fantastic phone!
on February 11, 2025
Posted by: Tim1978
[This review was collected as part of a promotion.] I've always loved Samsung high-end phones and the S24 Ultra is so good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best all in one device
on February 11, 2025
Posted by: XLuinz
[This review was collected as part of a promotion.] I love the 24 ultra. It has all the features I need and then some. I use this phone for gaming, taking notes while at the gym, high quality pictures both for personal use and at work when I need to capture information for IT work.
Battery life is great and usually have 30-40% at the end of the day. Phone doesn't heat up, rarely any lag or slowness. If I do experience it, it's generally do to the app I'm using or I just have hundreds of things in the background. Personal problem, not the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product is premium and has great features.
on February 11, 2025
Posted by: Ilovegalaxy
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a very premium high quality product that offers a bunch of useful features and hardware to ensure you have a good experience, I have used it for about 9 months and the phone has blown me away with its high end features and hardware that makes using it an experience that I will never forget, I very much think its worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is goog, but sometimes slows or freeze
on February 11, 2025
Posted by: Bydamont
[This review was collected as part of a promotion.] This is the best Galaxy Ultra I ever had, sometimes it gets slow, but I restarted and works again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great except...
on February 11, 2025
Posted by: YuriArashi
[This review was collected as part of a promotion.] I really like my S24 Ultra the thing is is it's lacking a MicroSD slot for extra storage, I'm an artist and a writer and I use my phone for a lot of things and I don't like having to rely on cloud storage where I don't have access to all of my files if I'm in an area that does not have great internet. I would upgrade to the s25 ultra however without the S Pen ability for gestures and other things I won't be upgrading plus it also doesn't have an microSD card slot.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 13, 2025
Hi there YuriArashi, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear how pleased you are with the usage of your phone for a range of daily tasks. We understand how important the storage of your device is to you to keep your files and media with you at all times. The cloud based storage does have the added advantage of being able to access your files across your ecosystem of Samsung devices. We have provided a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast Powerful Device
on February 11, 2025
Posted by: MurderINC
[This review was collected as part of a promotion.] I use my device for mostly gaming and I can say it's pretty powerful I can run all games on max graphics
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to switc between apps
on February 11, 2025
Posted by: PurpleRain
[This review was collected as part of a promotion.] Seamless switching between apps, streaming my movies and connecting to my buds have been great and fast. Once I open my case there automatically connect. Love my S24!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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