Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone hands down!
on February 11, 2025
Posted by: A2theE
[This review was collected as part of a promotion.] I have been a Samsung users for well over 20 years. This model has by far been the best I've owned. I've had this since it first dropped and I am to this day, learning new features this device has. The camera all the features including the expert raw option is incredible. The software on the device has improved over time and continues to improve.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra
on February 11, 2025
Posted by: Jvaluvi
[This review was collected as part of a promotion.] Device as a clean and sleek look. I love that the phone has some weight to which makes it feel solid. Phone is quick and responsive. Screen resolution is awesome. Battery lasts longer than expected even with moderate use all day. I am happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have had
on February 11, 2025
Posted by: Eleanor067
[This review was collected as part of a promotion.] Been loving samsung ever since I switched brands years ago. My first one was the S7 Active, then note 10 plus, that phone was straight up awesome. Only reason I traded up was I was given one heck of a deal for it to get the S24 Ultra. Love this phone. So many features and all kinds things you can do almost limitless. Makes life easy for work and everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone of all brands
on February 11, 2025
Posted by: Caritas
[This review was collected as part of a promotion.] Best for streaming, screen mirroring fast speeds easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for pictures and connecting bluetooth
on February 11, 2025
Posted by: Mule1997
[This review was collected as part of a promotion.] The camera features are astounding. The ease in connecting blue tooth devices is so easy. Navigation off the phone and apps is so easy . The pen is awesome as well in use .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A premium experience with minor drawbacks
on February 11, 2025
Posted by: SSPV
Expertise:Intermediate
Verified Purchase:Yes
I recently purchased the Samsung S24, and overall, I am highly satisfied with its performance. The display quality is outstanding, offering vivid colors and smooth scrolling with its high refresh rate. Watching videos and gaming feel incredibly immersive.
The camera performance is a huge improvement, capturing sharp and detailed photos even in low light. The battery life has been solid, lasting a full day with regular usage. Charging speed is also quite fast.
The phone runs smoothly with no lag, thanks to its powerful processor. I haven’t faced any overheating issues even with extended use. The design is sleek and premium, making it comfortable to hold.
One minor issue I noticed is that storage fills up quickly, so I had to manage space carefully. Additionally, Samsung’s software updates sometimes take time to roll out, but that’s expected.
Overall, the Samsung S24 is a fantastic smartphone with top-notch performance, great cameras, and a stunning display. I’d highly recommend it to anyone looking for a flagship device!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is freaken awesome!!!
on February 11, 2025
Posted by: Goku6987
[This review was collected as part of a promotion.] Pretty hard to describe since you guys are on top of the competition. Everything that you guys have mentioned in my eyes is way beyond better. I love it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra Review
on February 11, 2025
Posted by: NameIsBlank
[This review was collected as part of a promotion.] Love the camera, AI features for photos, and how it includes a pen, which allows me to draw on the go. Very easy to customize as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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