Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Fantastic Device
on February 11, 2025
Posted by: AmishThor
[This review was collected as part of a promotion.] Phone has zero problems with seamless actions across apps and having quite a few apps open. Display is great and battery life is equally as great. Would recommend to anyone not wanting the newest phone but still wanting an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has everything perfect
on February 11, 2025
Posted by: Lovelyylala
[This review was collected as part of a promotion.] Great PICTURES , great Charging , and great battery!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More access than you know
on February 11, 2025
Posted by: Hill5235
[This review was collected as part of a promotion.] This phone is a great upgrade from what I had. I made a switch from another popular phone to this s24 ultra and I'm never looking back. From the seamless action across apps, to the intuitive actions of in app features, I've yet to be disappointed. There was a bit of a learning curve but overall best switch ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly What I Needed
on February 11, 2025
Posted by: Ethan43
[This review was collected as part of a promotion.] I wasn’t sure what to expect at first, but this product turned out to be a great choice. The quality feels solid, and it works just like it should.
Super easy to use, and I’ve had no issues so far. Definitely happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 11, 2025
Posted by: Manzilla23
[This review was collected as part of a promotion.] The camera is great at taking good and clear pictures. It is great at streaming videos and movies on this phone. The storage is great on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever would recommend 10/10
on February 11, 2025
Posted by: McAnalLovinyessqueen
[This review was collected as part of a promotion.] Best phone would recommend 10/10
Best phone would recommend 10/10
Best phone would recommend 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and performance problems.
on February 11, 2025
Posted by: Josue504
[This review was collected as part of a promotion.] Sometimes the problem is that it is discharged very quickly.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Josue504, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how valuable the lasting battery life of your device is to you, and we have provided a link to a few articles to help you with the battery life. We have also provided a linkto the Samsung Support Team if this experience continues to affect your usage every day with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on February 11, 2025
Posted by: TJLC2002
[This review was collected as part of a promotion.] Seamless action across apps. Good battery. Smooth animation. Fast speed.
Value
5
Written by a customer while visiting Samsung US