Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,803 Reviews)
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
my phone is great.
on November 8, 2024
Posted by: Theoretix1
[This review was collected as part of a promotion.] s24 ultra fast with everything I need to be efficient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Kulaklık
on November 8, 2024
Posted by: Abdil
Expertise:Intermediate
Merhaba ben abdil pazartesi günü samsung s24 ultra aldım ve duydum ki kulaklık hediye veriyormuşsunuz nasıl alabilirim bunu
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed powerhouse!
on November 8, 2024
Posted by: maknIThapn
[This review was collected as part of a promotion.] So fast and smooth, with a more than all day battery life under heavy use! With the S pen and galaxy AI on board I rarely find myself reaching for my laptop as a workspace. I can run a creative output company right from my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features.
on November 8, 2024
Posted by: Newtoyultra24
[This review was collected as part of a promotion.] I switched to the S24 Ultra, because I learned it was great for taking notes, gaming, and a variety of other tasks. And I have to agree!!!
I have no complaints! It seems to have a nice battery life so far (I've had it for a while now). I normally charge once a week, which is not bad.
I'm still learning all the features and there are quite a few!!! Which is why I purchased it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I moved from the pixel 7 to this
on November 8, 2024
Posted by: Franchise
[This review was collected as part of a promotion.] I moved from the pixel 7 pro to the S24 ultra. And I love it so many more features. Samsung has to offer
I would recommend this phone for any Android user.
With all these extra features, I'm still learning more than I ever have with my pixel.
I would recommend this phone for any Android user.
With all these extra features, I'm still learning more than I ever have with my pixel.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nhu Tran
from Houston - Texas
Expertise:Intermediate
Verified Purchase:Yes
I used Samsung for 20 years. But this phone S24 Ultra I don't like at all. I can't connected with earphones. Second when I send messenger people don't see it. So sad with me.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 9, 2024
It's wonderful to hear from you, Nhu. We always appreciate receiving feedback from our customers as we strive to make continuous improvements. We noticed you reached out to share your experience with the Galaxy S24 Ultra. The S24 Ultra features Corning Gorilla Armor, which reduces reflections and enhances visual clarity, even in direct sunlight. Additionally, the improved Vision Booster enhances contrast and color, providing an exceptional viewing experience. The most common way to connect Bluetooth devices to your phone or tablet is through the Settings menu, whether it’s a pair of wireless headphones or a portable speaker. Just make sure Bluetooth is enabled, and then pairing a device will be easy as pie. To turn on Bluetooth, navigate to and open Settings on your phone or tablet, and then tap Connections. Tap Bluetooth, and then tap the switch to turn it on. We also recommend checking the earphones manual for instructions for pairing. Regarding the messages you are trying to send, check out the link attached for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features, very intuitive
on November 8, 2024
Posted by: Jtbro1
[This review was collected as part of a promotion.] Really glad I purchased the phone the color is great, super speed as well. Very intuitive to use. Love the AI function.. makes life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on November 8, 2024
Posted by: babyS24ultra
[This review was collected as part of a promotion.] Me cambie a Samsung S24 Ultra! Desde el primer día, estoy enamorado de este dispositivo. La pantalla es impresionante, la cámara es excepcional, el rendimiento es rápido y la batería dura todo el día. No tengo palabras para describir lo mucho que lo amo. ¡Ha sido el mejor compañero en mi día a día! #SamsungS24Ultra #UnAñoDeAmor #TeléfonoPerfecto"
Value
5
Written by a customer while visiting Samsung US