Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,803 Reviews)
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S24 Ultra. Great product!
on October 18, 2024
Posted by: Longhaulingfool
[This review was collected as part of a promotion.] This is my first android phone I've ever had and I love it. Battery life is amazing, I greatly value the ability to limit charging in settings to save the battery health. I usually leave my phone on charge for long periods and it provides peace of mind for me not having to worry about over charging my phone. The s-pen and the Galaxy AI functions that come along with it are awesome. I write a lot of notes on paper and this feature is coming in handy a lot more than I thought it would. Also it makes having clients sign forms on my phone a lot more convenient and legible. Screen quality is great and the device has a very premium feel. The built in speaker quality is a bit of a mixed bag. Sometimes it's loud, sometimes it's quiet, it's random when it happens but not really a concern since I usually wear a headset. Overall a great product. Glad to have made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on October 18, 2024
Posted by: Ats1234
[This review was collected as part of a promotion.] The AI features are absolutely wonderful. I never thought I'd use them as much as I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on October 18, 2024
Posted by: 12651966
[This review was collected as part of a promotion.] I love the phone still learning it new to this phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis V
from Connecticut
Verified Purchase:Yes
This phone is amazing. I had the s22 and it was super laggy so i decided to switch to the s24 ultra super happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Insane quality for the price
on October 18, 2024
Posted by: Slover
[This review was collected as part of a promotion.] The phone really usefull and quick, screen quality is awesome, camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick look, feature full phone
on October 19, 2024
Posted by: LocoLombiano
[This review was collected as part of a promotion.] The new Galaxy AI works great with the pictures you take or have taken to bring them to live and really gives you the ability to get creative with them after the fact. The draw to picture feature is really cool.
This phone is really meant for the phone addict, power users and creative types. The ways this phone can make your life, work and hobbies easier and more enjoyable seem to be endless.
Great replacement for mu S22 ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedro G
from Spain
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone!!! The camera and the processor are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Horrible battery life
Verified Purchase:Yes
Horrible battery life i have ever seen in a galaxy
Response from Samsung USBy Social Commerce, October 19, 2024
Thank you for taking the time to provide us with your valuable feedback on the Galaxy S24 Ultra. We truly appreciate your input and look forward to hearing more from you in the future. The Galaxy S24 Ultra is an exceptional device, featuring the new Snapdragon 8 Gen 3 for Galaxy, which enables real-time graphics rendering with ray tracing for incredibly lifelike shadows and reflections. This cutting-edge technology provides users with a truly immersive visual experience. In addition to the impressive graphics capabilities, we have made significant enhancements to the device's cooling system. The Vapor Chamber, an integral component of the device's thermal management system, has been nearly doubled in size to vastly improve heat dissipation. This upgrade ensures that the device maintains optimal performance even during extended use, particularly when running graphics-intensive applications and games. We noted your concerns regarding the battery life on your device. Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time. Check out the links attached for options to help troubleshoot your battery life. It's important to start by making sure that your device is up to date with the latest software available. If this persists after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US