Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,803 Reviews)
Open Ratings Snapshot
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The #1 Cell Phone on the Market!!
on October 15, 2024
Posted by: TheRoonz60
[This review was collected as part of a promotion.] I have the Deep Purple Samsung S24 Ultra with AI, and I have to say it is the absolute best Cell Phone I have ever owned. It doesn't drop calls and it has a beautiful screen on it. The size is perfect as is the colors and writings on the screen. The sound is amazing compared to most phones including the S series prior to this release. The cameras on this phone are unmatched by any competitors from what I have seen. Everyone that sees the pictures and video taken look at them with their jaws dropping from how clear and closeup they are.
All in all this Phone is incredible from the way it's built to o the way it connects to everything to the way it performs!! I'd put any Phone up against it and I'm positive it will come out on top!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had!
on October 15, 2024
Posted by: Maxbcardosa
[This review was collected as part of a promotion.] The samsung galaxy is the best phone by far. The new AI features and services are awesome. I highly recommend this phone! The new galaxy pro buds 3 are the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My s24 ultra
on October 15, 2024
Posted by: Galaxy76
[This review was collected as part of a promotion.] I enjoy the large screen stylis and brilliant display. It has so many business features I barley use my laptop anymore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on October 15, 2024
Posted by: Auto5wash
[This review was collected as part of a promotion.] Galaxy ai is great it has so many advanced features it works great , highly recommend it to others
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features and sleek designs
on October 15, 2024
Posted by: CaffeinatedSloth
[This review was collected as part of a promotion.] Wow, the design is really something else! And the AI is seriously impressive. It's crazy how technology has advanced. I mostly use it for entertainment, like streaming movies and playing games on my phone. It's made my downtime so much better! It has a lot of customizable things for users who like to can every little detail about their phone to make it personal, or ease of use !
Also love the extra dim and eye saver feature definitely recommended for night time use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product back camera is not good
on October 15, 2024
Posted by: Samsung1000Love
[This review was collected as part of a promotion.] Over all I like it but I don't like the back camera because it looks cracked
Value
3 out of 5
3
Response from Samsung USBy R&R TeamOctober 16, 2024
Thank you for sharing your valuable feedback with us! We strive to provide the best possible experience for our customers. We noticed that you contacted us to share your feedback on the Galaxy S24 Ultra. The S24 Ultra features AI editing capabilities that help you achieve the perfect photo by moving objects and intelligently filling in empty spaces. We noted your concerns about the back camera. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We'd like to gather some additional information about what you are experiencing with your device. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on October 16, 2024
Posted by: Noor90
[This review was collected as part of a promotion.] Galaxy ultra is the best! 🙌📱#techlover #samsungfan
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 24 ultra
on October 16, 2024
Posted by: Sharon
from Michigan
Verified Purchase:Yes
Best Samsung yet. Fast, connectivity is great, camera is amazing. Can definitely multi-task do easily. Easy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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