Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing product
on February 29, 2024
Posted by: Scylla
[This review was collected as part of a promotion.] This new galaxy s24 ultra is amazing and it is packed with alot of features.
Value
5
Response from Samsung USBy Social Commerce, February 29, 2024
Hi there Scylla,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have been enjoying all of the features that your Galaxy S24 Ultra has to offer! We take pride in providing the best products with superior functionality on the market to our customers. If you have not checked out our YouTube channel yet, take a look at it when you have some free time. We currently have 26 videos that highlight those awesome Galaxy AI features that your device has to offer. I have also included an article that contains some great information about your features. For your convenience, I have also included your device manual below if you'd like to customize your device to suit your personality, like I typically do! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We always love hearing from our customers! Otherwise, we hope that you have fun exploring all those new features of your Galaxy S24 Ultra and thanks again for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have been enjoying all of the features that your Galaxy S24 Ultra has to offer! We take pride in providing the best products with superior functionality on the market to our customers. If you have not checked out our YouTube channel yet, take a look at it when you have some free time. We currently have 26 videos that highlight those awesome Galaxy AI features that your device has to offer. I have also included an article that contains some great information about your features. For your convenience, I have also included your device manual below if you'd like to customize your device to suit your personality, like I typically do! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We always love hearing from our customers! Otherwise, we hope that you have fun exploring all those new features of your Galaxy S24 Ultra and thanks again for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing powerhouse
on February 29, 2024
Posted by: ThiagoB
[This review was collected as part of a promotion.] I had the Galaxy Ultra series since the Note20 Ultra. They are amazing since ever. S24 Ultra is a BEAST.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great developer
on February 29, 2024
Posted by: Reddogg1
[This review was collected as part of a promotion.] I capture so much life with this device, love the burst camera mode. The screen is crisp and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung Galaxy S24 ultra.
on February 29, 2024
Posted by: NewestUltraUser
[This review was collected as part of a promotion.] It's the perfect device to handle the rigours of my daily life. With integrated AI and and absolutely great hardware specs, I can do almost anything. Actually, everyday I discover something new to do with the my Ultra and it has been a great journey.
I loved from the A54 so that was a very smooth upgrade. Apps run seamlessly, the camera is amazing, AI integration is great. The gaming experience is smooth with no lags and an immersion audio visual experience.
I can't wait to find out what else I can do with my device.
I loved from the A54 so that was a very smooth upgrade. Apps run seamlessly, the camera is amazing, AI integration is great. The gaming experience is smooth with no lags and an immersion audio visual experience.
I can't wait to find out what else I can do with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 29, 2024
Posted by: Maquita
[This review was collected as part of a promotion.] I am a fan of Samsung, it is the best phone I have ever had.
It's easy to use I love using its pencil for detailing for drawing for writing
It's easy to use I love using its pencil for detailing for drawing for writing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything and more
on February 29, 2024
Posted by: Kitsune4898
[This review was collected as part of a promotion.] This is all around the best phone I've ever had. I use it for everything from school(college) to gaming. Would definitely recommend for anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok.
on February 29, 2024
Posted by: Lovelybubbles
[This review was collected as part of a promotion.] I have called not only samsung but my network provider many times to fix my phone and I still continue to have issues. The phone would be great If it worked.
Value
3
Response from Samsung USBy Social Commerce, February 29, 2024
Aloha Lovelybubbles,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be happy to assist you with whatever you may be experiencing with your device, however, without having any details available regarding what you may be currently experiencing with your Galaxy S24 Ultra and without being able to ask any follow up questions to probe further, I recommend contacting Samsung Support at your earliest convenience if you would like further assistance in troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be happy to assist you with whatever you may be experiencing with your device, however, without having any details available regarding what you may be currently experiencing with your Galaxy S24 Ultra and without being able to ask any follow up questions to probe further, I recommend contacting Samsung Support at your earliest convenience if you would like further assistance in troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Tough and dependable
on February 29, 2024
Posted by: Bluejeans0711
[This review was collected as part of a promotion.] It's nice to have a tough rugged flat screen phone I can take to work without worrying about hurting it
Value
5
Written by a customer while visiting Samsung US