Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,803 Reviews)
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Heath
from Georgia
Expertise:Expert
Verified Purchase:Yes
The Samsung S24 Ultra is an exceptional device, delivering top-tier performance with its powerful processor and stunning AMOLED display. The 200MP camera captures incredibly detailed photos, even in low light, and the zoom capabilities are truly unmatched. Battery life is impressive, easily lasting a full day of heavy use. Its sleek design and premium build quality feel great in hand, while the One UI interface is smooth and intuitive. The S Pen integration adds productivity and creativity options, making this phone versatile for work or play. Overall, it's a perfect blend of power, innovation, and style.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
A good phone. Not much upgrade from s23U. So lack some exciting factor....
Written by a customer while visiting Samsung US
Posted by: Slanders
from Michigan
Expertise:Expert
Verified Purchase:Yes
Great slab phone. Does everything you'd want it to do. The stylist is great. I love the note fun.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Janice
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone, im loving it, best clear photos.
My best ever phone.
My best ever phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: JohnT
from Bakersfield, CA
Expertise:Intermediate
Verified Purchase:Yes
Fast, great screen resolution. Changing phones was a snap with Smart Switch. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JCL79
from Pooler Ga
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Love it. Pictures are wonderful size is great. Clarity is spectacular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Haz A
Verified Purchase:Yes
Beautiful and elegant phone, for the price, it's a geart deal
Written by a customer while visiting Samsung US
Posted by: Evan M
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Not much better than the last few models. AI features are pointless and I would've much rather had Samsung make changes to the specs, like larger battery or faster charging, or even bringing back the Bixby button. The battery life on this phone is pretty bad too, rarely gets me through a whole day of use. Additionally, the auto brightness is terrible and it is infrequent that it actually sets the brightness to an appropriate level. Definitely don't think this phone is worth anywhere near asking price, and should only be bought when heavily discounted. Overall pretty disappointed with this generation.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, September 30, 2024
It's great to hear from you, Evan. Our goal is to ensure that our customers have the best experience possible with our devices. We see that you reached out to share your thoughts on the Galaxy S24 Ultra. We hate to see that this phone has not met your expectations. Galaxy S24 Ultra's 5000mAh (typical) battery has a long life that can watch videos for up to 30 hours or play music for up to 95 hours. Most Galaxy phones and tablets can use the fast charging technology in Samsung chargers, and most phones support Fast wireless charging when you really need your device to be up and running again. When you plug your device into a Samsung Fast Charger, your phone will automatically turn on the Fast cable charging feature. This feature should be on by default, but you can also turn it on manually. Super fast charging is only available on select devices, and you will need to use a 25W or 45W Samsung-approved adapter. For instructions on how to enable fast charging, please refer to the link attached. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. We've also attached a link for options that should help increase your device's battery life. If this continues to persist, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002871/ (fast charging)
https://www.samsung.com/us/support/answer/ANS00078987/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002871/ (fast charging)
https://www.samsung.com/us/support/answer/ANS00078987/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US