Customer reviews from philips.com
Philips - 55" Class 7900 Series QLED 4K UHD Smart Roku TV
Average customer rating
4.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
32
4 Stars
10
3 Stars
6
2 Stars
2
1 Star
1
81%of customers recommend this product.
(
34 out of
42)
Customer Reviews for Philips - 55" Class 7900 Series QLED 4K UHD Smart Roku TV
Posted by: BCummins
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The price was good. I like to format of Roku and how well it works
Written by a customer while visiting philips.com
Customer Rating
2
TRULY DISAPPOINTED
on November 11, 2025
Posted by: Lbamm
Gender:Male
It's exactly 3 years old. Now there is a 4 inch wide gray vertical stripe down the left side on the screen.
It shuts down without warning, usually when my team is just about to score.
It disconnects from wifi without warning and WILL NOT RECONNECT unless you unplug the TV.
TRULY DISAPPOINTED
It shuts down without warning, usually when my team is just about to score.
It disconnects from wifi without warning and WILL NOT RECONNECT unless you unplug the TV.
TRULY DISAPPOINTED
No, I would not recommend this to a friend.
Response from philips.comBy Customer Support, November 21, 2025
Hi there, thank you for reaching out to us. Based on the information you have provided, we do not see that you have contacted us directly for assistance. Our devices do generally have a one year warranty based on the date of purchase, but you are welcome to contact us at 833-978-3323.
Written by a customer while visiting philips.com
Posted by: PRTV
Gender:Male
Verified Purchase:Yes
This Product is ok, up and running for 3.5 weeks now.
I would recommend this to a friend!
Written by a customer while visiting philips.com