Customer reviews from https://www.asus.com
ASUS - ROG Flow Z13 13.4" 2.5K 180Hz Touch-Screen Gaming Laptop - Copilot+ PC - AMD Ryzen AI Max+ 395 - 128GB RAM - 1TB SSD - Off Black
Average customer rating
4.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
14
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - ROG Flow Z13 13.4" 2.5K 180Hz Touch-Screen Gaming Laptop - Copilot+ PC - AMD Ryzen AI Max+ 395 - 128GB RAM - 1TB SSD - Off Black
Posted by: Abdo .S
Verified Purchase:Yes
Fast good material powerful tablet and easy to upgrade storage
Written by a customer while visiting https://www.asus.com
Posted by: Andrew10385
Frequency of use:Daily
Verified Purchase:Yes
Best 2 in 1 for my needs, was wanting something portable that was very powerful to bring around with work and vacation and this checked all the boxes
Written by a customer while visiting https://www.asus.com
Posted by: Enrico Palazzo
Frequency of use:Daily
Verified Purchase:Yes
I waited a long time to get this! Out of box experience has been great. Less than 12 hours in, this thing is rock solid and snappy. Still working on configuring it, but so far it's great. 128GB/1TB model
Written by a customer while visiting https://www.asus.com
Posted by: Pushpush
Verified Purchase:Yes
Great device. Powerful and compact. Runs all my games well at graphic settings that are more than acceptable. Lots of options to tune the device’s settings to suit my preferences.
Written by a customer while visiting https://www.asus.com
Posted by: ROGCoder
Frequency of use:Daily
Verified Purchase:Yes
Awesome tablet/laptop hybrid for coding and gaming and also works for AI. I'm really enjoying it and getting a lot of work done!
Written by a customer while visiting https://www.asus.com
Posted by: LJGa
Verified Purchase:Yes
The light async software caused laptop freeze, I have to uninstall it.
Super easy to break the system software.
My laptop freeze 5-6 times during first day usage.
Very very disappointed.
Super easy to break the system software.
My laptop freeze 5-6 times during first day usage.
Very very disappointed.
Response from https://www.asus.comBy CLM, April 17, 2026
Dear LJGa,
Thank you for your feedback.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system freeze and software crashe. To resolve these, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. To resolve the Aura Sync software from crashing, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. Additionallly, while accessing cloud games or web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your feedback.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system freeze and software crashe. To resolve these, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. To resolve the Aura Sync software from crashing, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. Additionallly, while accessing cloud games or web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Mythallea
Frequency of use:Daily
Verified Purchase:Yes
I've had it for a few days, and everything works perfectly!!!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: rinks361
Frequency of use:Daily
Verified Purchase:Yes
For gaming this thing is ok. AMD graphics have never been top notch, bjt 0laying games on medium settings tends to be enjoyable. Adding more RAM to VRAM pool did not help things when playing on max settings, even with raytracing off. The device shines for AI work though. It eats up the heaviest models you can throw at it and performs flawlessly.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com