Customer reviews from https://www.asus.com
ASUS - TUF Gaming A15 15.6" 144Hz FHD Gaming Laptop - AMD Ryzen 5 7535HS with 8GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Graphite Black
Average customer rating
4 out of 5
4
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
10
4 Stars
6
3 Stars
1
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1 Star
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Customer Reviews for ASUS - TUF Gaming A15 15.6" 144Hz FHD Gaming Laptop - AMD Ryzen 5 7535HS with 8GB Memory - NVIDIA GeForce RTX 3050 - 512GB SSD - Graphite Black
Customer Rating
4 out of 5
4
Great computer
on January 15, 2025
Posted by: Michael lane
Frequency of use:Daily
Verified Purchase:Yes
Really great computer, only problem is that it will sometimes shut itself off
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
2021/2024 ASUS TUF Gaming A15
on July 28, 2024
Posted by: DUJU
Frequency of use:Daily
Verified Purchase:Yes
Good laptop could have come with 16gb ram stock.high performance slacking since it's only 8 things run smoothly until too much detail is running in the background still feels like however made this never stress tested it or plays games instead of numbers go fast . It's not terrible but still add more ram it's not a notbook
Response from https://www.asus.comBy CLM, September 9, 2024
Dear Duju,

Thank you for the positive comment.



We certainly understand your concern regarding the preinstalled RAM. You can always upgrade it to a maximum size of 32GB.




If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
A15 gaming laptop that's never used for gaming
on January 19, 2025
Posted by: Security Dave
Frequency of use:Daily
Verified Purchase:Yes
I use mine for commercial use it's been great my purchase decision was made due to the rugged dearability and so far it's held up great
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
awsome
on January 23, 2025
Posted by: RedDead260
Frequency of use:Daily
Verified Purchase:Yes
updates fast and cpu gpu exxellent only one thing is the fingerprints tey stick
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Asus Tuf A15 is a winner...
on March 17, 2025
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
One of the best laptops i've ever purchased great performance for the price.
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
My own experience
on April 23, 2025
Posted by: Doudoumimi
Verified Purchase:Yes
Very poor might not be normal only I am not this lucky the battery not last for an hour even without running any apps video output not working at all speed slower than an 386 machine the only good I found is the seller refund me without any questions might be just normal for them.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, April 26, 2025
Dear Doudoumimi,
We’re sorry to hear about the battery and performance concerns you’ve experienced. At ASUS, we take quality seriously, ensuring all our products undergo rigorous testing and inspection. What you encountered was certainly not intentional and does not reflect our commitment to excellence.
I understand that you’ve already returned the unit for a replacement, but I will be forwarding your feedback to our product team for review. Your input is valuable in helping us improve.
If you have any general or technical inquiries, please don’t hesitate to email us at customerloyalty@asus.com and reference case number N2504031653-0001 this will help us assist you more efficiently.
We truly appreciate your trust in ASUS and will do our best to support you.
Best regards,
Schottky
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Ye
on May 16, 2025
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It gets hot really quick and it's a little buggy and slow when unplugged
Written by a customer while visiting https://www.asus.com
Customer Rating
2 out of 5
2
Not a reliable laptop
on March 9, 2026
Posted by: Raine
Frequency of use:Daily
Verified Purchase:Yes
We have had so many issues with this thing as soon as we started using it. Games crash all the time. The computer has factory reset itself twice. Its incredibly slow loading programs. For almost a 900 dollar laptop I am very disappointed with how its working.
Response from https://www.asus.comBy Customer Service, March 10, 2026
Dear Valued Customer,

We regret the constant problems you're facing. For game crashes and slowness, please ensure all Windows Updates, BIOS firmware, and especially graphics drivers are up to date. Also, check your storage health using Windows' built-in tools or CrystalDiskInfo, as slow loading and resets can sometimes indicate drive issues. If problems persist, please contact us at customerloyalty@asus.com. Please copy a link to this post as a reference.

Thank you for choosing ASUS!

Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
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