Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Average customer rating
4.7
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
151
4 Stars
32
3 Stars
6
2 Stars
0
1 Star
6
94%of customers recommend this product.
(
137 out of
145)
Customer Reviews for Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Posted by: JNMM1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Quality. The think pad is small but mighty and very easy to take everywhere
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IICHENG
Verified Purchase:Yes
Great laptop! I hope this get support for S3 sleep under Linux by firmware update.
Written by a customer while visiting lenovo.com
Posted by: CodeCubePi
from United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] In my month of owning it, this laptop has been excellent; no complaints. Between installing Linux, the AMD processor, and the large cell, I'm getting 8-10 hours of battery life. I love the 4K screen, the numpad, the excellent I/O. I also love that OEM parts and and repair manuals are made available to owners. If they keep that up, Lenovo may have earned a lifelong customer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mr Ken B
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice laptop. Very fast too. Screen is gorgeous.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 30 year Thinkpad user
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Built by people working from home. Cheap plastic. laptop crashed on first week. Lenovo sent rececovery USB, which wipe the second data partition I had created and all the data in it. Laptop was underperforming after the recovery.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Bobby A
from Springfield MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first AMD based Thinkpad. This is a great laptop, faster than my i7, 12th generation, based Thinkpad. The sixteen inch screen is stunning! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: A Liang
from Irvine CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first morning received this device crashed twice just for normal use. Crashed 5 times in the first 3 days for the normal use. No gaming, no massive cpu gpu usage.
Launch speed is kinda slow compares to the other laptops.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 2, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Lisa Lu
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing laptop, tons storage, fast, great price. I had a Levono years ago and strayed to other brands that were not even close in durability and functionality. When I made decision to get a new laptop I knew the only brand I wanted was a Levono.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com