Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Average customer rating
4.7
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
151
4 Stars
32
3 Stars
6
2 Stars
0
1 Star
6
94%of customers recommend this product.
(
137 out of
145)
Customer Reviews for Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Posted by: NoePhi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working on my mech engr degree and needed a better laptop for the heavy processing programs I use. Been really great so far! I’ve been able to use cad software and matlab simultaneously with no problem.
Written by a customer while visiting lenovo.com
Posted by: Brian Williams
from Las Cruces, NM
Verified Purchase:Yes
Cooling fan started making noise within the first week. Otherwise I would give this laptop 5 stars as it is a great performing tool. But I need my tools to be reliable and to work and this noisy fan leaves me in doubt.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 18, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dannnnnnny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything about this computer is absolutely outstanding…..but the speakers. I spec’ed out my P16s to have Dolby Audio and it’s the worst speakers out of any sound-producing device I’ve ever had. I took to Reddit to confirm with others after thinking my speakers came broken. So that was a big bummer. Otherwise I love the laptop!!!
Written by a customer while visiting lenovo.com
Posted by: UT global
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The P16s is an amazing all around labtop for professional users.
I never had an AMD before, and I was not let down , the Ryzen pro with the 64G of RAM is a mind blowing combination.
Not to mention the well made quality of the thinkpad and the very thought after assortment of output ports.👏👏👏👏well done Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RevAI
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the version with a 4K OLED and I'm happy with the screen real estate. The only downside is that the IPU engine is just marketing bait for now. I spent two days checking demos from https://github.com/amd/RyzenAI-SW, but I didn't manage to run some of them. They are only for Windows and the repository has only one contributor.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 3, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Rainer F
Verified Purchase:Yes
[This review was collected as part of a promotion.] Firstly, it can handle basically everything that I’ve used to “semi” stress test it. Works great for more intense things like running multiple VMs at full load and running labs on GNS3. Only issues have seemingly been related to windows 11
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: K Ram
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop, gorgeous screen, nice keyboard, well rounded
Written by a customer while visiting lenovo.com
Posted by: Cody_g
from New york
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a great laptop I use it for running cad software not laggy like my previous laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com