Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
I love the retro look
on August 26, 2024
Posted by: 103113
[This review was collected as part of a promotion.] I love the flip phones! I had the original and had each new version. I use my phone mostly for social media and texting. The phone use is clear and I haven't had any issues with using it. I do worry every now and then about repeated opening and closing of it but nothing has broken.
I plan on getting the flip 6 when my current contract is up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This by far is my favorite Smart Phone
on August 26, 2024
Posted by: JDMaximus39
[This review was collected as part of a promotion.] This by far has made me a die hard fan. This phone is not only sleek and compact. It makes my life easier and also stands out from the crowd. I enjoy this phone and can't wait till the upgraded version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z flip 5
on August 26, 2024
Posted by: LowC24
[This review was collected as part of a promotion.] I love my Galaxy flip 5. I use it for work and for pleasure. I stay organized and it is easy to navigate so I can keep ip with life. I love staying connected to family and friends across the country. I love cruising the internet and looking at sites that have AI. I oftenwonder how the Galaxy AI would help me with my life and organizational needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature.
on August 26, 2024
Posted by: afif71
[This review was collected as part of a promotion.] User friendly.
The flip is awesome.
Camera great features using selfie.
The flip is awesome.
Camera great features using selfie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, phone works pretty good
on August 26, 2024
Posted by: Cj2929
[This review was collected as part of a promotion.] Phone works as should. Have an issue with screen. Was told the protector is not recommended and now I have a million tiny scratches where i swipe up consistently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on August 26, 2024
Posted by: Tubbys2
[This review was collected as part of a promotion.] You can feel and see the seam from the fold. I feel like I am going to break it..
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Aloha Tubbys2,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Feel free to take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top, pristine condition. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. We're always here to help you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Feel free to take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top, pristine condition. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. We're always here to help you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
This product doesn't have a long battery life
on August 26, 2024
Posted by: 1foxxmc
[This review was collected as part of a promotion.] I use my galaxy flip 5 for games but the battery runs down fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S5 Flip
on August 26, 2024
Posted by: Gqslim3
[This review was collected as part of a promotion.] I only use my Flip phone for work purposes, but I haven't had a issue yet outside of connectivity issues with my Galaxy watch, which is a service matter, not a product matter. But outside of that, I haven't experienced any problems.
Value
5
Written by a customer while visiting Samsung US