Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
This product is amazing for content makers
on February 26, 2024
Posted by: Danna247
[This review was collected as part of a promotion.] I make reels and videos for work and this phone is the best fit for that. Before I used flip, then flip 3 now flip 5.
All my devices were suitable for making videos in any situation and screen dividing feature helped me a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2024
Posted by: Shortstoryscribe
[This review was collected as part of a promotion.] Use it for calls, internet and pictures
Pictures are fantastic
Pictures are fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Packed with so many great features
on February 26, 2024
Posted by: Yeppie11
[This review was collected as part of a promotion.] My first Z Flip phone and loving it! I always having problems with dropping my phone. Not with my Z Flip 5. It fits in my hand perfectly so never dropped once since I got Z Flip also has so many great features 👌 and ease of use. I will never go back to any other types of phone or brand. I've always been Samsung products die hard fan! Thank you Samsung! 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a unique phone experience.
on February 26, 2024
Posted by: Sai2sword9
[This review was collected as part of a promotion.] Flip 5 is is great for voice chatting with friends while gaming. This is what I use my Flip 5 for the most, but it's also durable. I have dropped it twice. Not even a scratch.
My second favorite feature is the battery life. The longest I have gone is nearly 2 and a half days between charges. It's like it just sips energy.
I would recommend the Flip 5 to anyone who needs a great phone with long battery life and great durability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, big screen, foldable and powerful!
on February 26, 2024
Posted by: Mysecond
[This review was collected as part of a promotion.] It is very light and doesn hurt my fingers to hold while typing. No scrach since it is folded whileinmy pocket or purse. The large screen is very helpful. I could watch two app at the same time. It has many features to be secure out of the box and further more. Foldable to a square of 3"x3" makes it easy to carry in my tiniest pure and clutch. There enough accessories for it to carry it as a tiny purse or make it more Oops proof withany guards available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an amazing phone!
on February 26, 2024
Posted by: JaeScat392
[This review was collected as part of a promotion.] The phone has been eye opening to say the least! I appreciate that samsung has made a phone that has revolutionized the phone industry, it has multi-faceted features that can include many uses for pictures and up to date interface that is always on the latest cutting edge tech! One thing for me that was big was the portability, you can literally take this phone and put it on a dressing shirt pocket or use it as a regular phone and slide it in to our everyday wear ! The front facing screen is great! The ability to message, pick up calls, set up calendar dates and much more makes it feel like you're using a different device, of course there is a wish to have a bigger battery but for the phone size and everything it brings, it's very fluid and brings alot of great features, the camera works wonders as well both the front facing and back cameras are amazing i recommend this phone to anyone just wanting to get into a Samsung device , very friendly and does everything a flagship phone does! Get your hands on one you won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Omg ...................
on February 26, 2024
Posted by: Toxiika
[This review was collected as part of a promotion.] Omg i love this phone is the best...........,....................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen and Sim signal can be better
on February 26, 2024
Posted by: Vigetta448
[This review was collected as part of a promotion.] Screen can be barley visible in hot sun..
Shine near fold is too much...
My wife have s23 and it has always better signal than z5 flip.
Poor battery
If these are fixed. I will buy next release
Shine near fold is too much...
My wife have s23 and it has always better signal than z5 flip.
Poor battery
If these are fixed. I will buy next release
Value
2
Response from Samsung USBy Social Commerce, February 27, 2024
Hi there Vigetta448, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important the connection of your device is to you on a daily basis. We have provided a link to an article to help you troubleshoot the connection you experience with your device. We have also included a link to the full device manual to help with the display settings to best align with your watns and needs. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US