Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Love this phone
on February 25, 2024
Posted by: MayehewdeA
[This review was collected as part of a promotion.] I love the compact design and the cover screen is extremely useful. I feel once you can run all app fully on the front display this will be unstoppable. I do wish the inner screen was a bit stronger. I've had the 3 and 4 and this is a vast improvement but the crease still pulls up. And I am going to have to send in for repair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good mobile phone
on February 26, 2024
Posted by: hibathmuhd
[This review was collected as part of a promotion.] Good mobile phone Samsung Galaxy flip 4 256.
I love it this mobile. Cuz very comfortable and good working also.
I love it this mobile. Cuz very comfortable and good working also.
I would like to upgrade flip 5 as soon as possible thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone especially for minimalists .
on February 26, 2024
Posted by: Moonmix
[This review was collected as part of a promotion.] I love the folding feature of this phone; it adds an innovative touch without compromising the essential features I rely on. The incorporation of many of Samsung's signature features is fantastic. The addition of the second display is truly a game changer. With further advancements, I believe it will persuade even the most dedicated slab users to make the switch to this phone.
I use it for both personal and work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the bigger front display
on February 26, 2024
Posted by: Ron133
[This review was collected as part of a promotion.] I use it alot for pictures on my events. The front display makes it easier for me to juts search something up in less time. Love the flip
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Significant improvement from older models!
on February 26, 2024
Posted by: Flippyflip5
[This review was collected as part of a promotion.] I mainly use my device for streaming and gaming as well as work related purposes. I absolutely love my device and I love how compact it can be when not in use. The flipping action is something that was looking forward to when deciding on a new device and it has not disappointed yet! The only issue I can find is that the battery life something to be desired. It does certainly hold up to the heavy demands I put it through throughout the day, but I still find myself having to charge my flip 5 at least once in the middle of the day. Otherwise it's been amazing so far!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My flip 5 review
on February 26, 2024
Posted by: Thomas
[This review was collected as part of a promotion.] I love this phone! And all the features that come with it, I just wish the battery life was a bit better, and the zoom on the camera was more clear. But an amazing phone overall!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is a nice concept
on February 26, 2024
Posted by: Pieceofjunk
[This review was collected as part of a promotion.] I do not recommend this phone to anyone. In less that 6 months the screen started coming apart. I had to ship it to the company to fix and was without a phone over 2 weeks. I use my phone to work but the company didn't care because they've got their money for it. Also the battery life sucks.
Value
2
Response from Samsung USBy Social Commerce, February 27, 2024
Hello there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you especially as you mention using it for your work. We also know that transitioning from a standard to foldable device can require different care measures to ensure the security and durability of the device. We have provided a link to an article that we find helpful during this transition to ensure the longevity of your device. We have also included a link to the Samsung Support Team if you have additional questions about your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Cool Phone for Cool Kids
on February 26, 2024
Posted by: Bonnie
[This review was collected as part of a promotion.] I bought it for the incredible nostalgic value of flip phones, and I've become obsessed with it because it functions so well. It represents everything I've loved about phones since I was introduced to them, including customization and very practical features. Also makes me very excited for the future versions of this model!
Value
5
Written by a customer while visiting Samsung US