Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
A Tricorder in my pocket!
on December 23, 2023
Posted by: Monkey1911
[This review was collected as part of a promotion.] After seeing that the Tricorder in Picard season 2 as a Galaxy Flip I bit the bullet and replaced my backup/work feature phone with a Galaxy Z Flip 5.
I love being able to reply to messages and accept calls from the new and improved cover screen.
GoodLock with the Multi-star addon drastically improved the usability of the cover screen, Now the only time I open the main screen is to play a game, watch a long format video or write a longer message.
GoodLock with the Multi-star addon drastically improved the usability of the cover screen, Now the only time I open the main screen is to play a game, watch a long format video or write a longer message.
Two months in and no issues with the screen fold or the factory screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Luckily it was in warranty
on December 23, 2023
Posted by: Rick7229
[This review was collected as part of a promotion.] I really liked this phone. The size is perfect and the color green is eye catching. The only problem is that under a year it quit working. The inside screen went black and the entire phone became unusable. Fortunately Samsung covered the repair under the warranty.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hey there Rick7229, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how much you are enjoying using your device on a daily basis. We are also happy to hear you were able to resolve your difficulty with the display with your warranty. We have provided a link to an article with special measures we recommend to care for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Answering
on December 23, 2023
Posted by: Buford1234
[This review was collected as part of a promotion.] I use it for messaging, games, genealogy, weather, and administration of Facebook and when phone is folded I can't answer incoming phone calls, frustrating
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
better speed in the operating system
on December 23, 2023
Posted by: Simon1985
[This review was collected as part of a promotion.] I have a premium YouTube account and I watch videos in this application every day and the quality of the colors is excellent and being able to fold the screen to put it on a flat surface is always very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For business and pleasure, this Flips me out :D
on December 23, 2023
Posted by: txbill12
[This review was collected as part of a promotion.] I have had this phone now for about 3 months. It replaced my Samsung Flip3. The 3 was good, this one is great. Great construction, great sound, larger screen on the outer shield and the inner screen is sharper than ever. More storage than I know what to do with and just an all-around great buy. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone overall
on December 23, 2023
Posted by: Renee1989
[This review was collected as part of a promotion.] It works great for everything pictures are just magnificent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Minimalist
on December 23, 2023
Posted by: Nikaryz
[This review was collected as part of a promotion.] May not be minimalist on apps lol but it is on size. Im able to have a full size phone and the size that I need to put it in my pocket, fanny pack etc. Thats all I need. I will not change to other phone if is not a flip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 23, 2023
Posted by: Woodman
[This review was collected as part of a promotion.] phone has all the latest, greatest functions and takes up less room in my pocket! Great for a minimalist like myself!
Value
5
Written by a customer while visiting Samsung US