The package arrived a day lated, having been opened and scotched taped closed. I would not have accepted it but for the fact that it became time consuming and oppresive to try to return it. From here on, I buy the product from the retailiers where I have a choice.
Response from hp.comBy Amanda, HP Care, January 3, 2022
Hello,
The ink should come fully packaged and not be tampered in any way. Your experience is regrettable. In this case, I would process an exchange online, it is a relatively simple process. Here is the site to start a return: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.