I installed my new Yellow toner cartridge just like I have installed numerous cartridges previously, but this time I keep getting the message that the toner is low. I;ve never had this happen before. I am 110 percent certain that I did not mistakenly re-install the old cartridge. It has been a couple of weeks now, and printing continues, but so does the warning message. I have taken the cartridege out and put it back several times to make sure it is well seated.
I would recommend this to a friend!
Features
1
Performance
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Response from hp.comBy Mary, HP Care, November 11, 2020
Hi,
I am sorry that you're having this problem. I can understand if you are not happy.
Please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I bought this 3 weeks ago and I am a HP printer/toner user as when I worked as an UT Procurement Director fir 20+ years I always purchased HP printers and toners, NONE better!!