I purchased knock off toner pack and I was not happy with the splotches of toner all over my printouts. First it was magenta, then blue splotches. Just didnt look professional. Original HP toners is well worth the price for perfect printouts.
Wrong cartridge sent. Mistaken code picked up, an easy mistake based on the numbering system
Response from hp.comBy Amanda , HP Care, August 5, 2022
Hi there,
I see you were sent the incorrect cartridge. I am very sorry that happened to you. I can quickly resolve this issue through an exchange. Our site, www.hp.com/us-en/shop/cv/returnsandexchanges, helps get an exchange in cartridges. The only caveat is that you must be within the return window. Hopefully, the new cartridge sent to you will fit your needs.