Customer reviews from hp.com
HP - 410A Standard Yield Toner Cartridge, 4/Pack (CF410AQ) - Black/Cyan/Magenta/Yellow
Average customer rating
4.5
(861 Reviews)
Rating breakdown 861 reviews
5 Stars
665
4 Stars
78
3 Stars
48
2 Stars
12
1 Star
58
90%of customers recommend this product.
(
377 out of
418)
Customer Reviews for HP - 410A Standard Yield Toner Cartridge, 4/Pack (CF410AQ) - Black/Cyan/Magenta/Yellow
Posted by: DadOffice
from Phoenix, AZ
Verified Purchase:Yes
So far so good! Worked right out of the box, took all of 15 seconds to install. Can't testify to if i will actually 6500 pages out of this thing, but i am optimistic. Would do five stars but shipping took forever and packaging was basically just plastic wrap.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Grandma2nine
from Paris, Texas
Verified Purchase:Yes
The order arrived quickly and the packaging was intact. The cartridge was east to get out of the box and into the printer. I had a good print quality starting with the first page I printed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gdfunkrr
from South Dakota
Verified Purchase:Yes
It’s as advertised! That, in itself, is reason enough for the 5 star rating.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BJ S
from CA
Verified Purchase:Yes
The cartridge leaked from the moment I installed it - cost me a new printer!
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, January 11, 2022
Hi,
It is understandable to be distressed if an ink cartridge leaks and potentially damages the printer. That is not a preferred outcome for our customers.
Always be cautious when inserting a cartridge into the printer to avoid leaks. The cartridges have a vent near the label to prevent leaking. Ensure the vent is open before you install the cartridge.
Leaking can happen with a damaged or defective cartridge. If the cartridge is defective, there is a possibility of an exchange or return. Contact HP through this link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Lastly, I recommend you correspond with our support team if the printer is also an HP product. There might be a way to fix it. Go to https://support.hp.com/us-en/contact-hp.
It is understandable to be distressed if an ink cartridge leaks and potentially damages the printer. That is not a preferred outcome for our customers.
Always be cautious when inserting a cartridge into the printer to avoid leaks. The cartridges have a vent near the label to prevent leaking. Ensure the vent is open before you install the cartridge.
Leaking can happen with a damaged or defective cartridge. If the cartridge is defective, there is a possibility of an exchange or return. Contact HP through this link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Lastly, I recommend you correspond with our support team if the printer is also an HP product. There might be a way to fix it. Go to https://support.hp.com/us-en/contact-hp.
Written by a customer while visiting hp.com
Posted by: Bonnie H
Verified Purchase:Yes
Long lasting and excellent quality! Shipping was very quick.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: ChasW
Verified Purchase:Yes
I have purchased several cartridges and only one has been defective, leaving marks on the document. Otherwise, this printer is amazing. The only downside is the cost. They are very expensive and had I known how costly the printer would be to operate, I might have looked at a different machine.
Written by a customer while visiting hp.com
Posted by: RegB
from Las VEgas
Verified Purchase:Yes
The refills were fine except the printer stopped working. Apparently after 3 years an internal engine part was "dirty". Laser printer kept shutting down with every print job and needed to be restarted. Did a restart but when sent another print, it errored out and shut down again. Needed to return the refills and get a new printer. I remember when printers used to last over 5+ years with heavy use (i.e. Laser III).
Written by a customer while visiting hp.com
Posted by: Joseph1918
from St. Peters, Missouri
Verified Purchase:Yes
These are great cartridges, a little expensive compared to the alternatives, but they are guaranteed to work and do so very well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com