One of the best advantages of HP products is the exceptional support -- in this case toner cartridges that truly last, and the easy recycling of used toner cartridges.
So far so good! Worked right out of the box, took all of 15 seconds to install. Can't testify to if i will actually 6500 pages out of this thing, but i am optimistic. Would do five stars but shipping took forever and packaging was basically just plastic wrap.
The order arrived quickly and the packaging was intact. The cartridge was east to get out of the box and into the printer. I had a good print quality starting with the first page I printed.
The cartridge leaked from the moment I installed it - cost me a new printer!
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, January 11, 2022
Hi,
It is understandable to be distressed if an ink cartridge leaks and potentially damages the printer. That is not a preferred outcome for our customers.
Always be cautious when inserting a cartridge into the printer to avoid leaks. The cartridges have a vent near the label to prevent leaking. Ensure the vent is open before you install the cartridge.
Leaking can happen with a damaged or defective cartridge. If the cartridge is defective, there is a possibility of an exchange or return. Contact HP through this link: https://www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
Lastly, I recommend you correspond with our support team if the printer is also an HP product. There might be a way to fix it. Go to https://support.hp.com/us-en/contact-hp.