Not a fan. The gel pad is shiny and smooth and sometimes it can be a bit "squeeky" as you try to move your wrist across the surface. It sort of grabs. Very very firm. My wrist stays on top of the gel pad and never makes any sort of impression. The mouse pad is very sensitive but I've gotten used to it. My dissatisfaction is with the gel pad.
The gel wrist rest is ideal for anyone suffering from any hand issues. It has been a great blessing to my wife and I am most appreciative for its existance. I did not know of it before I wandered into Staples (looking for something else of course).