When I took it out of the package I saw some small black marks or stains on the mouse pad. This is not good for a newly opened product. Furthermore it does not have a rich comfortable gel feeling.
It was difficult to assess the softness of the gel through the tint hole in the package; I got it anyway. After an hour of use the stiff “gel” created a painful pressure point in my wrist. I discontinued use and returned it to the store (which was amazingly stress free and easy). I’ll be shopping elsewhere for a pad that provides cushioning support without pain.