I have not decided to keep this mouse pad. It was horribly evident when I opened the plastic package that it stunk to high heaven. Really really bad mold smell. I have sprayed it many times already with Clorox 4 in One. This is not my first experience with this problem. I was working in another office and they had bought 4 or 5 mouse pads - all had the same problem and all were returned. This happened 6-8 months ago!!! Somebody is dropping the ball - they should not be on the shelf! I should not need to be spraying the stupid item. I do not really have time to write this let alone go through a return process for such an item. Very disappointed in Staples.
The memory wrist part doesn't have memory! I want the wrist pad to stay firm but flexible. After using it for a short time the raised part where your wrist is gets lumpy and doesn't support the wrist. My wrist is killing me after using it for a few hours! Terrible product!