Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Marble Gray
Average customer rating
4.8 out of 5
4.8
(4,173 Reviews)
Open Ratings Snapshot
Rating breakdown 4,173 reviews
5 Stars
3,459
4 Stars
574
3 Stars
98
2 Stars
22
1 Star
20
90%of customers recommend this product. 
(
234 out of 259
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Marble Gray
Customer Rating
2 out of 5
2
Weak glass
on February 11, 2024
Posted by: Anonymous
from South Carolina
Expertise:Intermediate
Make sure you get a screen protector the glass on this phone is very weak had it for two days fell out of my pocket getting out of my car and screen cracked 😤, not gorilla glass or whatever is advertised.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social CommerceFebruary 12, 2024
Hello there RomaJan,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping the phone and shattering the screen while bringing in groceries, to having it stolen from your bag, and to taking an unexpected dip in your neighbor's pool with your S24+ in hand, are all covered under your Samsung Care+ plan. The Galaxy S24+ has been created with Gorilla Glass Victus 2 and improved Armor Aluminum. We recommend always protecting your Galaxy devices by placing screen protectors and cases on your newly unboxed products. Our partners at UbreakIfix are also available to assist you with your repair needs, if you prefer to use their services for your cracked display. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on February 11, 2024
Posted by: Mtnbiker4791
[This review was collected as part of a promotion.] Use it for personal and bussines use. Use it for the ai translator which works well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super features
on February 12, 2024
Posted by: Dekings
I bought it few weeks ago it's spectacular very interesting.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on February 13, 2024
Posted by: Fayefari
[This review was collected as part of a promotion.] I am really enjoying the features the S24+ has to offer. I've played around with the camera and I am amazed at what you can do with it. The battery life is amazing and I love how fast this phone works. I am happy that I decided to get this phone. Also I love that you can translate calls while being on a actual phone. This is a amazing device!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung quality all around.
on February 13, 2024
Posted by: Naniena
[This review was collected as part of a promotion.] I use my device for personal use, work and school. Amazing quality overall, but that's to be expected from Samsung. The new AI features are excellent, I've used the circle to search, it makes it so much easier to look up items that you might otherwise couldn't have ever found. Crazy fast speeds on everything, I have had zero issues with connectivity. The picture quality is exquisite. 👌🏼✨️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on February 14, 2024
Posted by: Dave12345
[This review was collected as part of a promotion.] Ok I upgraded from an s20 and the s24 feels so much smoother!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good camera and good battery
on February 15, 2024
Posted by: Takwiele
[This review was collected as part of a promotion.] I used Poco for last two years but Samsung is another level. Very good camera, battery after all Day usage is still in good conditions 15%-20%. When I played in games Phone is warm but not hot. In My opinion IT is very smart and good Phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is good
on February 16, 2024
Posted by: PhoneGood
[This review was collected as part of a promotion.] The AI feature is great and the phone is good overall. The camera, screen and backplate are good. Especially Circle to Search, it's so practical and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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