Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,457 Reviews)
Open Ratings Snapshot
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4 out of 5
4
Great phone
on March 24, 2025
Posted by: Jenn78
[This review was collected as part of a promotion.] I love my Samsung Galaxy. I use it for everything. I feel like everyday I'm discovering a new feature that can make my life easier.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 25, 2025
Hi Jenn78, we appreciate your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are finding this device to be such an value and help to you in your life every day. We hope you'll reach out to us again any time in the future with questions or to share additional feedback on any of your Sasmsung products. We appreciate you being an enthusiastic Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S24 Got hacked
on March 24, 2025
Posted by: Micavellie
[This review was collected as part of a promotion.] Had to a hard reset and it was so bad, I couldn't signin to Google
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 24, 2025
Hi there Micavellie, we appreciate your feedback on your Samsung Galaxy S24. We understand how frustrating it is when your device is not meeting your expectations in overall functionality. We have provided a link below to the Samsung Support Team if this experience is ongoing, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung.
on March 24, 2025
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] S24 is the best phone ever. I love Samsung dex it is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone
on March 24, 2025
Posted by: Mommaholly
[This review was collected as part of a promotion.] I love all the new brief apps this phone comes with. So far I think I use every single app and the phone is very fast. The only thing I dont like is the size of phone is very small wish it was bigger thats for sure.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 24, 2025
Hi there Mommaholly, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are thrilled to hear how pleased you are withthe features and capabilities of your device. We do our best to offer a range of devices that meet the needs and preferences of all of our customers. We have the larger S24+ or S24 Ultra in the same series if you prefer the larger display size. We have provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera on this phone is spectacular
on March 24, 2025
Posted by: ProPortfolio
[This review was collected as part of a promotion.] There are so many built in features that it really is ready to go after purchase. Even so, the amount of storage space available for all the extra apps is incredible. Using this phone to showcase my work has been a step above. Crisp, clear photos of my artwork is effortless since owning this phone. I really don't see how you could improve on this product although I'd be excited to interact with the next model.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S24 phone
on March 24, 2025
Posted by: Tanglefoot
[This review was collected as part of a promotion.] I love my phone. The seamless actions across apps is fantastic
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My samsung s 24
on March 25, 2025
Posted by: 12233q1bxn
[This review was collected as part of a promotion.] What i like most about my s24 is the compact design and seamless way it operates.Sleek lines and a vibrant display always catch the eye. The smooth performance makes using it a joy. Innovative features add a touch of the extraordinary to everyday tasks. A comfortable feel in the hand truly enhances the experience. It's the perfect blend of form and function.
AI offers a wide range of features for users to explore. These features can enhance productivity and provide enjoyable experiences. Many find the capabilities of AI quite impressive and helpful in daily tasks. The seamless integration of AI into various platforms makes access effortless. It's remarkable how AI continues to evolve and offer new possibilities. And how samsung made it so easily available in it newer models. But altogether I'm just happy with my s24 and I'm greatful for the opportunity it has created in my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a phone with excellent quality, the photos ar
on March 25, 2025
Posted by: Toyboy
[This review was collected as part of a promotion.] My Galaxy S24 is part of me, I use it for everything, my reminders, notes, memories. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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