Customer reviews from shop.mattel.com
Barbie - FROZEN ELSA ICE CASTLE PLAYSET
Average customer rating
4.5
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
14
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for Barbie - FROZEN ELSA ICE CASTLE PLAYSET
Customer Rating
3
Doll house with no dolls.
on October 18, 2025
Posted by: Happy Mom
from Las Vegas, NV
[This review was collected as part of a promotion.] This playset could have been a little bit better. There are some features that are cute such as a hidden mirror that could go up and down, and a murphy bed. There's a little boulder that Olaf can be put in. But once it opens, the hidden latch keeps coming off. I don't think it's suppose to come off. For being such a big dollhouse, I was disappointed that it does not come with an Anna or Elsa doll. It came with a hairbrush but no doll. It does come with Olaf. The dollhouse is overall okay. I think it would be better if it came with a doll because it was very disappointing to have accessories and all the furniture for the size of Elsa and Anna but they did not come with the playset.
No, I would not recommend this to a friend.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Let it go!!
on October 18, 2025
Posted by: CLMomma
from Murrieta Ca
[This review was collected as part of a promotion.] It came in pieces, which all snapped together really easily. Took about 15 minutes to put together. My little one is 5 and height wise it’s almost the same size as she is, so it’s big but not at all bulky. My daughter loved the characters the castle came with and enjoys playing with all of them, especially Olaf.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
not to big Not to small perfect height and colors
on October 22, 2025
Posted by: Attention giving
[This review was collected as part of a promotion.] Wow! A frozen castle that isn't tiny and isn't gigantic. It takes up the perfect amount of space. The Olaf that comes with it is adorable and the special spot for him is nice. I do wish it came with the dolls and also a storage space for all the small pieces. I was not a fan of the small pieces because if you don't have the dolls the pieces are kind of pointless. A light up icicle would of definitely tied the knot. the directions were so simple and easy to use with very little trash clean up . This is a cute adorable toy that my daughter has been playing with since we got it .
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Perfect for all the Frozen fans!!
on October 22, 2025
Posted by: Neninari
from Washington DC
[This review was collected as part of a promotion.] If your little one loves Frozen, this is 100% the it toy for them! It comes with multiple accessories and it’s very easy to put together. The castle itself it’s jaw dropping, because the size is pretty decent (a literal doll house size)
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Frozen Wonderland
on October 23, 2025
Posted by: Laurabadora
[This review was collected as part of a promotion.] This frozen castle is just absolutely adorable. It’s the perfect size not too big but also allowing a child to fully imagination a full size house. My daughter loves all the accessories that came with it leading to hours of fun. I highly recommend to any frozen lover.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Pure Frozen Magic!
on October 27, 2025
Posted by: Victoria D
from Nashville, TN
[This review was collected as part of a promotion.] As a mom to a 4-year-old who’s obsessed with Frozen, this palace has been an absolute hit in our house! From the moment we opened the box, my daughter’s eyes lit up like she had just seen Elsa herself.
The castle is beautifully designed — but more importantly, I really appreciate how sturdy it is. We’ve had some enthusiastic play sessions, and it’s held up perfectly. My daughter loves pretending she’s Elsa, using her “ice powers” (wrist clip) to open the castle doors and create her own adventures. She spends hours singing “Let It Go” while moving her little dolls through all the different rooms. It’s honestly one of the few toys that keeps her attention for a long time! Hearing her little voices for the different dolls is just adorable.
There were so many cute accessories and hidden features included with this palace. I love that it came with Olaf and a special spinning hideaway for him. From the second it was set up, she felt invited to recreate the movie and had everything she needed to act it all out! This toy is pure magic — it encourages imaginative play, storytelling, and lots of singing.
I highly recommend it for any Frozen-loving preschooler — it’s like bringing the magic of the North Mountain and Arendelle right into your living room! ❄️💙
My side notes to parents: it does take time to set up (about 30 minutes). While set up was easy, my daughter was eagerly trying to play before it was complete. If this is a holiday or special occasion gift, I recommend setting it up in advance so your little can instantly enjoy. Dolls were not included, but Olaf was. There are some tiny, tiny pieces that we had to hide from baby sister (just under 2 years) so be mindful of those just in case.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Majestic, lifelike and charming
on October 29, 2025
Posted by: Ally
from Temecula, CA
[This review was collected as part of a promotion.] Elsa’s Frozen Ice Palace is beautiful and contains thoughtful features including a hideout for Olaf and a secret window that can be revealed by retracting a vanity mirror. The Murphy bed is also a cute addition that makes the castle even more enjoyable to play with. The blue and purple hues along with the wintery theme accurately reflect what is portrayed in the Frozen movies.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
A little girl’s dream!
on October 28, 2025
Posted by: Mumto2
from TX
[This review was collected as part of a promotion.] My daughter was speechless when she revived this Frozen dollhouse. The size is perfect for her room and has so many cute features. She loves the spinning Olaf and all the “ice” details. It was easy to put together and she immediately started playing with it. This dollhouse is a winner!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com