Customer reviews from Dymo.com
DYMO - 2175088 Rhino 4200 4.06 in. x 8.46 in. x 2.24 in. 1-Line Basic Industrial Handheld Label Maker - Yellow/Black
Average customer rating
2.3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
4
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for DYMO - 2175088 Rhino 4200 4.06 in. x 8.46 in. x 2.24 in. 1-Line Basic Industrial Handheld Label Maker - Yellow/Black
Customer Rating
1
jammed first month, poor print quality thereafter
on January 18, 2025
Posted by: aisllc
from Jacksonville, Florida
this label maker jammed in the first month, with the label material tightly wrapping around a rubber feed spool. unjamming it is nearly impossible, and once unjammed it has poor printing quality now, with streaks through the characters. i suspect a design flaw, where the ribbon cable to the print head is completely exposed inside the cartridge cassette area, and simply unjamming it probably exposes the ribbon cable to damage. poor engineering.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 20, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We apologize for the experience you've had with the Rhino 4200. Based on your description, I recommend cleaning your device to improve the quality of the printouts.
To clean the print head and print roller of your Rhino printer, please follow the steps below:
1. Turn the device off and remove the batteries (if present).
2. Open the tape compartment and remove the tape cassette.
3. Take the cleaning tool or a cotton bud and dip it in a pure alcohol-based solution such as acetone, hand sanitizer, isopropyl, or ethanol.
4. Carefully but thoroughly clean the printhead and print roller.
5. Allow the solution to dry for 5 minutes before attempting to print.
In addition, adjusting the contrast settings and increasing the strobe can also improve the quality of printouts.
1. To increase the print contrast of the printer, go to Settings – Print Options -> Print Contrast or to Settings -> Print Contrast change the contrast level and confirm by pressing OK.
2. To increase the strobe, turn off the device, then simultaneously press the following combination of keys: hold down ALT + 8 together, then press the power button.
If none of the above suggestions help, please change the batteries to new and high-quality ones.
For an extensive troubleshooting guide with images, visit DYMO.com>Support>Helpcenter>How to solve poor print quality on my Rhino.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We apologize for the experience you've had with the Rhino 4200. Based on your description, I recommend cleaning your device to improve the quality of the printouts.
To clean the print head and print roller of your Rhino printer, please follow the steps below:
1. Turn the device off and remove the batteries (if present).
2. Open the tape compartment and remove the tape cassette.
3. Take the cleaning tool or a cotton bud and dip it in a pure alcohol-based solution such as acetone, hand sanitizer, isopropyl, or ethanol.
4. Carefully but thoroughly clean the printhead and print roller.
5. Allow the solution to dry for 5 minutes before attempting to print.
In addition, adjusting the contrast settings and increasing the strobe can also improve the quality of printouts.
1. To increase the print contrast of the printer, go to Settings – Print Options -> Print Contrast or to Settings -> Print Contrast change the contrast level and confirm by pressing OK.
2. To increase the strobe, turn off the device, then simultaneously press the following combination of keys: hold down ALT + 8 together, then press the power button.
If none of the above suggestions help, please change the batteries to new and high-quality ones.
For an extensive troubleshooting guide with images, visit DYMO.com>Support>Helpcenter>How to solve poor print quality on my Rhino.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
The best labeler for electrical/IT work out there
on October 18, 2024
Posted by: XrstalLens
from Seattle, WA
I've had this product for years and it has met every need of mine for labeling, especially for electrical work and wiring. Keep in mind that this is an industrial labeler specifically designed for contractor/electrician/networking work so it may not be the best for other uses. I love the QWERTY keyboard, and use it frequently to label wires, switches, panels, panel breakers, patch bays, and more. The built-in formats are extremely useful for this purpose. The wide selection of label materials, such as nylon, vinyl, and poly allow great flexibility for different uses, and high durability for the labels. For newer projects the heatshrink option is amazing. Make sure you use the correct type for your application. My only (minor) issue is that it can be battery hungry - when using AA alkalines make sure you remove them between uses. Does not really work with rechargeable AAs due to their lower voltage. Use the Dymo battery if you want rechargeable. I definitely recommend this for wire and electrical labeling! I'm submitting this review because as a long time user I feel that the other reviews here are not representative.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Huge waste of time and effort
on October 3, 2024
Posted by: Andrew900
from New York
I cannot print anything in lower-case font. Everything is ALL CAPs regardless of the caps lock/key. Using fixed length labels makes no sense because it was always limit you to a much small font than what the label width was designed (12pt on 3/8" label?!?).
Response from Dymo.comBy DYMO NA, October 8, 2024
Hi. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve the CAP lock issue, please follow these steps:
1. Turn off the device.
2. Remove the battery.
3. Press the power button 10 times to discharge any remaining energy.
4. Reinsert the battery.
5. Simultaneously press ALT + 9 + Power to reset the device.
6. Turn on the device and create a label
Additionally, regarding the fixed label length, please be informed that your feedback has been forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve the CAP lock issue, please follow these steps:
1. Turn off the device.
2. Remove the battery.
3. Press the power button 10 times to discharge any remaining energy.
4. Reinsert the battery.
5. Simultaneously press ALT + 9 + Power to reset the device.
6. Turn on the device and create a label
Additionally, regarding the fixed label length, please be informed that your feedback has been forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Garbage
on August 23, 2024
Posted by: Nieuwendyk25
from Texas
HORRIBLE! Very difficult to use and broke after very little use. Will only say Label Jam remove cartridge...remove it and even tried new cartridge, will not work. DO NOT BUY THIS JUNK!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 23, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are expericing with your device.
To resolve this error, go to help.dymo.com > Rhino printer > How to resolve the Tape Stall on my Rhino. A detailed guide on how to do this is describe there.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are expericing with your device.
To resolve this error, go to help.dymo.com > Rhino printer > How to resolve the Tape Stall on my Rhino. A detailed guide on how to do this is describe there.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Bad
on September 17, 2023
Posted by: Ldiaz23
from Florida
I buy one a fee month ago and the thermal is bad or broken and i send email for change and dont answer me nothing at this time! I never buy another labelmaker or something like that with that brand.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, September 19, 2023
Hello.
We sincerely apologize for the inconvenience caused. Kindly reach out to us directly via phone, our number can be accessed from our Contact Us page in dymo.com so that we can assist you.
Reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Kindly reach out to us directly via phone, our number can be accessed from our Contact Us page in dymo.com so that we can assist you.
Reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Missing symbols and print is not very crisp.
on September 6, 2023
Posted by: ITForever
from ottawa, ON
Where's the "&" symbol??
The printing on the label is not very crisp. it seems it has a problem printing over where the backing separates on the back. The print is not consistent.
The printing on the label is not very crisp. it seems it has a problem printing over where the backing separates on the back. The print is not consistent.
Response from Dymo.comBy Bianca, DYMO, September 7, 2023
Hello. Thank you for contacting us.
We sincerely apologize for the inconvenience you experienced with our product. Thank you for sharing your feedback with us.
To resolve the poor print issue we would recommend you clean the printer. Kindly visit Dymo.com > Support > DYMO Help Center > Rhino > How to clean my Rhino Label Maker.
Furthermore, in regard to the missing & symbol, we are sorry to inform you that this device doesn't have this symbol. Please be aware that this feedback will be forwarded to the appropriate department.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you experienced with our product. Thank you for sharing your feedback with us.
To resolve the poor print issue we would recommend you clean the printer. Kindly visit Dymo.com > Support > DYMO Help Center > Rhino > How to clean my Rhino Label Maker.
Furthermore, in regard to the missing & symbol, we are sorry to inform you that this device doesn't have this symbol. Please be aware that this feedback will be forwarded to the appropriate department.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
on May 16, 2023
Posted by: Stockcar1974
from South Carolina
This is the second one of these I've had and the same problem. The screen goes out and you can't see what you are typing. The 1st one went out while still under warranty. The second one went out while just sitting in the house.
Response from Dymo.comBy Cynthia, Dymo, May 17, 2023
Hello.
We sincerely apologize for the inconvenience caused by our product.
Please try power cycling the printer by removing the batteries, tape cartridge, and then pressing the power button 15 times. After that, insert the battery and make sure it is fully charged.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product.
Please try power cycling the printer by removing the batteries, tape cartridge, and then pressing the power button 15 times. After that, insert the battery and make sure it is fully charged.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Labels don't stick very good
on April 25, 2023
Posted by: Marco666
I bought this thinking the labels would be better quality then the cheap ones but they are not. I bought the vinyl because it said it would stick to textured surfaces but it won't even stick to my pelican cases. I feel it is a waste of money as the cheap one I bought from my local supermarket sticks better. It does have some cool cable printing options but that's about it.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, April 27, 2023
Hi Marco.
We sincerely apologize for the inconvenience caused and for letting you down.
Kindly contact us directly so that we can help rectify this issue.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and for letting you down.
Kindly contact us directly so that we can help rectify this issue.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com