Customer reviews from Dymo.com
DYMO - LabelWriter 5XL Portable Label Printer (2112554) - Black
Average customer rating
4.1
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
139
4 Stars
31
3 Stars
13
2 Stars
4
1 Star
29
74%of customers recommend this product.
(
66 out of
89)
Customer Reviews for DYMO - LabelWriter 5XL Portable Label Printer (2112554) - Black
Customer Rating
5
Manual read
on August 19, 2026
Posted by: CamilaR
[This review was collected as part of a promotion.] I use it constantly for my work, i have lent it to my family members and everything is perfect, i would use it a thousand times and i would highly recommend it to anyone who needs it.
Written by a customer while visiting Dymo.com
Customer Rating
5
Great printing quality and easy to use
on September 30, 2025
Posted by: homeroj_196
[This review was collected as part of a promotion.] Great printer I didn't know I needed. At first, I thought I wouldn't find a use to it, but after I opened it, i found it easy to use. Good size options
Written by a customer while visiting Dymo.com
Customer Rating
3
Easy quick set up
on May 1, 2025
Posted by: patricias484_8637
[This review was collected as part of a promotion.] The set up was relatively quick easy to understand directions, how ever the text must b directly where it needs to be or it will not work very sensitive to adjustment
nice when it finally works someone who is not tech savvy would be lost
nice when it finally works someone who is not tech savvy would be lost
Response from Dymo.comBy DYMO Consumer Care, May 2, 2025
Hello,
Thank you for sharing your experience with the setup process for our LabelWriter 5XL printer. We're glad to hear that the directions were easy to understand, though we’re sorry to learn that the sensitivity of the text placement made it a bit challenging.
We appreciate your feedback and will be sure to pass it along to our product team as we continue to look for ways to improve ease of use for all customers, including those less familiar with technology.
If you have more feedback or require assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
Thank you for sharing your experience with the setup process for our LabelWriter 5XL printer. We're glad to hear that the directions were easy to understand, though we’re sorry to learn that the sensitivity of the text placement made it a bit challenging.
We appreciate your feedback and will be sure to pass it along to our product team as we continue to look for ways to improve ease of use for all customers, including those less familiar with technology.
If you have more feedback or require assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
Written by a customer while visiting Dymo.com
Customer Rating
5
Label Maker
on April 15, 2025
Posted by: likeayeg_9294
[This review was collected as part of a promotion.] I love this label printer. Its small size is perfect for a home office. It was easy to download, set up and use. It connected almost instantly and it printed clear and evenly centered. Perfect for online vendors for shipping labels and price tags.
Written by a customer while visiting Dymo.com
Customer Rating
4
Nice Labdl Printer! Gets the Job Done!
on April 7, 2025
Posted by: docaitlin_9264
[This review was collected as part of a promotion.] Great little label printer! This came at the perfect time for me to start using for my wedding! Prints nice and fast. You have to use the labels it comes with but overall decent product.
Written by a customer while visiting Dymo.com
Customer Rating
5
good
on April 5, 2025
Posted by: bookwormerz_2067
[This review was collected as part of a promotion.] It's pretty easy to set up and connect. The software is straightforward to install and navigate. The machine itself is small and sleek. I would say it's definitely way easier to install compared to Brothers.
Written by a customer while visiting Dymo.com
Customer Rating
2
Disappointed
on April 3, 2025
Posted by: mnho6f_2675
[This review was collected as part of a promotion.] DYMO has been well-known for its label printers for a long time. However, this one is very disappointing to me. First, the installation is confusing and frustrating. It seems like the software and hardware do not work well together. Second, this printer only recognizes genuine DYMO labels. DYMO has added an RFID chip to both the printer and the label roll core to prevent the use of non-OEM labels. Finally, there's the price of the printer. This is an expensive machine, yet you cannot use it freely because of the RFID chip, making its value for money virtually nonexistent.
Response from Dymo.comBy DYMO, April 15, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
Our DYMO labels as they have been tested and will offer the most user friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing. For installation assistance, please visit our help center: https://help.dymo.com/s/?language=en_US.
If you have anymore feedback, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
Our DYMO labels as they have been tested and will offer the most user friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing. For installation assistance, please visit our help center: https://help.dymo.com/s/?language=en_US.
If you have anymore feedback, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Fast, reliable, and high-quality label printer—per
on April 2, 2025
Posted by: kateburnss__4335
[This review was collected as part of a promotion.] Excellent Label Printer for Shipping & Business Use!
The DYMO LabelWriter 5XL is a fantastic label printer, especially for e-commerce and shipping needs. The print quality is sharp, making barcodes and text easy to read. It prints quickly and efficiently without the need for ink or toner. Connectivity is smooth, but make sure to use DYMO-compatible labels to avoid issues. The noise level is minimal, and paper handling is seamless. Highly recommend for small businesses or frequent shippers!
The DYMO LabelWriter 5XL is a fantastic label printer, especially for e-commerce and shipping needs. The print quality is sharp, making barcodes and text easy to read. It prints quickly and efficiently without the need for ink or toner. Connectivity is smooth, but make sure to use DYMO-compatible labels to avoid issues. The noise level is minimal, and paper handling is seamless. Highly recommend for small businesses or frequent shippers!
Written by a customer while visiting Dymo.com