Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
3
Small Foot Print
on October 10, 2023
Posted by: RDS 1
from Plano,TX
Not as easy to use as some of your other products.
Response from brother-usa.comBy Brother Customer Service, October 11, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother PTP710BT. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Compact wireless battery powered label printer uses brother P touch tapes requires input from phone tablet or computer. I like it once I understood the options in the software (iPhone)
Send a firmware update to stop printer from snipping off leading edge of label tape at start of new label. Set it to snip leading edge only after sitting idle for 10 minutes.
I have an older Brother handheld and it had morfe features like repeating text to wrap around a cable and see from mutiiple angles.. I actulally bought a newe handheld and it also lacks that fedature. So I'm forced to use my old one, though it is showing age and I had to do tricks to print in general as he older one has a cutter problem with the initial cut.
The device works and the sleek box shape is portable and practicle, but I agree with other reviews... the the two apps, and other functionality associated with this device, are terrible. Adjusting the Setting is an act of 'trail and error' at best. Please do something to make using this device a great experience when using a tablet or cellphone. Really disappointed because my last Brother labelmaker was great.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 4, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support