Customer reviews from brother-usa.com
Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Average customer rating
4.1
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
61
4 Stars
31
3 Stars
13
2 Stars
2
1 Star
9
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
1
How does this not print vertically???
on October 8, 2021
Posted by: Kylef
from Florida
Bought to make cable wraps. How does it not have this ability. It’s text, sideways. Mind blowing.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., October 11, 2021
Unfortunately the Brother PTP710BT machine is not able to print cable wraps since is not able to use the tape cassettes.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Portable Labeling Device
on March 18, 2022
Posted by: Rich K
from Columbus, NJ
Great for quick labels very handy and fast. Battery lasts a long time just which there was a way to gauge how much tape is left and the battery pack percentage was displayed somewhere to know when it is time to charge it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fine Product it Poor Documention
on January 11, 2023
Posted by: Peter
As with all Brother products, easy to use. Documentation provided is terrible.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and unique designed label maker
on January 27, 2023
Posted by: Nickster
from Peterborough, Ont
The printer is quick and very quiet. You can easily make all kinds of designs on various sized labels. The App helps you easily see what the label looks like before you print.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Poor bluetooth connectivity
on February 15, 2023
Posted by: lila01
from Dallas
Supper annoying, you have to connect to bluethooth every minute. It does not remember the connection.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 16, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with the connectivity with your PTP710BT. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Poor Software Design Hampers a Capable Device
on March 27, 2023
Posted by: Anonymous
from Simsbury, CT
Not all I had hoped, but it's the software, not the device. The device performs well, and is easy to use (thouhygh I do miss the ease of a keyboard right on the device.) However, both the simple and adavcned software apps designed tow ork with this device have some of the world UIs I have ever seen. Needlessly complicated, without clear instructions on their use.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 27, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some software issues with your Brother PTP710BT. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Liar, Liar, Pants on Fire!
on February 21, 2025
Posted by: Muzzy
This is not a bluetooth printer! Your phone will work on BT; your computer needs USB, but the included cord will only work with a computer from 2005. Now I need to spend $$$ on some funky combo cable to connect to my laptop. That's why we use BT, guys at Brother. Moreover, you can create all kinds of layouts and font faces on the laptop app, but you cannot share them to your phone for printing. Just one font (ugly at that). Really, Brother, have you even heard of PDF or the cloud? Reminds me of sneaker-net days. I want my old Dymo back. At least it worked!
Response from brother-usa.comBy Brother Customer Service, February 26, 2025
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PTP710BT. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PTP710BT
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Garden Label Maker EVER!
on June 2, 2025
Posted by: CoCrazyWoman
from Ohio
I LOVE this label printer. I bought a case for it and I take it everywhere with me. I label my garden plants with the waterproof labels. HIGHLY RECOMMEND. Best labeler ever! I wish it was a color label maker. I would definitely use that all the time too. Best purchase ever!
Written by a customer while visiting brother-usa.com