Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
4
Good, but could stand some improvements
on November 15, 2024
Posted by: mentalchatter
from Boston, MA
Good quality labels. I wish it didn't "waste" tape, that pictures would take up less space, that it was easier to understand how to work the different print options (maybe instructional video).
Excellent Hardware held back from full potential by software. The automatic cutting is wonderful - especially once you find the setting to not cut the last label until you're done printing to save waste. Unfortunately the design software is cumbersome to use for repetitive tasks and too complicated and slow for the most basic labeling. Additionally, that you have to manually connect via the OS Bluetooth settings every time you power on the device (instead of automatically finding it like every other modern Bluetooth printer) makes the one off printing almost a waste of time. Brother, you can still fix this. App and firmware updates are clearly possible. Fix this.
PS, this review interface is so bad it brings my whole browser to a crawl. Fix your software.
Response from brother-usa.comBy Brother Customer Service, November 14, 2024
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
I bought this printer after my coworkers lost the power cord to my old p700 printer. I chose this one because it just uses a usb micro. I was surprised by how well the new one works. And how long it holds a charge.
Love the different size labels you can use. Love the different fonts, love the size fonts you can choose. Love the graphics also. Love everything about this little printer
Once I figured things out, the labels come out nicely, BUT; I would have liked a lot more information in your directions especially for the software program. In my opinion, it would be useful if you could tie in the cube to Microsoft Word.
I have owned a Brother P-touch label printer for many years. The machine has given impeccable service and is my go-to device.
Recently I bought myself a new P-touch Cube Plus. Not because there was anything wrong with the old one, but for my son's residence.
Being able to compose labels on my phone is a huge plus. The keyboard on the old device is limited. While I mastered it over the years, the convenience of using my phone is head and shoulders above.
Removing the backing to expose the adhesive is better in the new system. Instead of needing to fumble with the edge of the tape, just bending it along its length is much easier and nicer.
One oddity that I do not understand is why, when printing a label, the machine cuts off a blank piece of label material about 1/2 inch long. That seems unnecessary and wasteful to me.
And the UI for composing labels on my phone could use some improvement. It is a trifle clunky to my taste.