Customer reviews from brother-usa.com
Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
62
4 Stars
32
3 Stars
13
2 Stars
2
1 Star
9
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
1
Liar, Liar, Pants on Fire!
on February 21, 2025
Posted by: Muzzy
This is not a bluetooth printer! Your phone will work on BT; your computer needs USB, but the included cord will only work with a computer from 2005. Now I need to spend $$$ on some funky combo cable to connect to my laptop. That's why we use BT, guys at Brother. Moreover, you can create all kinds of layouts and font faces on the laptop app, but you cannot share them to your phone for printing. Just one font (ugly at that). Really, Brother, have you even heard of PDF or the cloud? Reminds me of sneaker-net days. I want my old Dymo back. At least it worked!
Response from brother-usa.comBy Brother Customer Service, February 26, 2025
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother PTP710BT. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/PTP710BT
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent label maker
on February 19, 2025
Posted by: RNichols
from SC
Excellent label maker that works well with your phone !
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Mobile Product !
on February 13, 2025
Posted by: Madchatr
from Joliet Illinois
I like this new P-Touch as it replaces a much older device that was offered maybe some 20+ years ago. This one is much more compact and more mobile and works with my phone which allows me to carry it along and whip out some labels.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Poor bluetooth connection
on January 23, 2025
Posted by: Seattle Teacher
I use this printer with an iphone 13. It works really well, except:
It can take up to a full minute after turning on for the bluetooth to connect, and you have to manually select the connection through menus on the app, every single time.
Also it uses a weird USB connector that is difficult to find, or even discover what it is here on the Brother site. Which just says "USB Cable" So don't lose the cable
It can take up to a full minute after turning on for the bluetooth to connect, and you have to manually select the connection through menus on the app, every single time.
Also it uses a weird USB connector that is difficult to find, or even discover what it is here on the Brother site. Which just says "USB Cable" So don't lose the cable
Response from brother-usa.comBy Brother Customer Service, January 28, 2025
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Label monster
on January 15, 2025
Posted by: Chuk
Where has this been all of my office life!? I have become a bit of an office supply junkie and happened upon this gem because someone was getting rid of the tape. I purchased this and i don't see an end to my madness thanks to this labelmaking beast.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Convenience and Quality
on January 4, 2025
Posted by: jefkan
Love the Bluetooth. Makes it easier to produce clear organization with less bother.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not able to load driver
on December 5, 2024
Posted by: Mike
Not able to load driver. have given up after trying 3 different days I am going to toss this out, its a shame to toss out my stock of tapes with it but i am done.
Response from brother-usa.comBy Brother Customer Service, December 6, 2024
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. I’m sorry to hear that you are having some software issues with the Brother PTP710BT, and that you are planning to return the Brother PTP710BT. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/PTP710BT
https://www.brother-usa.com/support/PTP710BT
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good, Compact, Useful, Connectable label printer
on November 23, 2024
Posted by: Handy Labeler
Have been using Brother Cube Plus label printer for a few weeks now. Its for personal use, so doesn't get real heavy use. I have a couple other Brother Label printers, but the P-Touch is not PC connectable and can't use as wide a label (but handy), and one connects to PC but narrow labels. This one includes near 1 inch labels which I also use for address labels, and connects to PC and Phone and can use a spreadsheet for the data source - things I was looking for. If I had some wish list options though they are - #1 - allow connect to PC using Bluetooth (it seems to only use USB connect to PC), #2 - When using a spreadsheet, allow row/record selections based on data in other columns in the spreadsheet. I have a spreadsheet of recipient addresses, and other columns that identifies times of the year I'd like to print them as part of a group - Christmas, Thanksgiving, Birthday, misc. I'd like to be able to just tell the software to print labels for people with a Y in the Christmas group, but it's not setup to work like that - one method you have to go thru the rows and highlight/select each row manually. Same issue if you're a small business and just wanted to print all that were in a certain group. Maybe someone will add that to a new release of the software. Also, the software is pretty easy, but still seems like it could be a little more straight-forward.
Written by a customer while visiting brother-usa.com