Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
3
Useful Product with some issues
on December 3, 2020
Posted by: GymAW
from Fremont, CA
Overall, I do like the product but it has some issues. While ease of use is easy and full of features on a computer, the Apps for smart devices can be challenging at times and seem to be less featured. Additionally, a lot of tape is wasted during the cut off procedure. This results in an added expense for the use of the product. That said the label quality is good, the unit is compact, easy to load and use, and has an incredible amount of tape options that can be used with it. Additionally, other tape designs are available for the unit from other companies. While Brother support is sometimes ineffective it is much better than many other companies and its competitors. Based on a couple of months experience I would likely recommend it or purchase it again.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 17, 2020
Thank you for providing this important information, we appreciate the time that you took to provide us this feedback. Brother takes this very seriously. We are sorry for any issue that you Brother PTP710BT using mobile devices.
Please contact our Customer Service department at 877-276-8437 and we will work with you to resolve this issue.
I use it for stencil tape and it works great. Only thing that was unclear to me was that the stencil tape is not adhesive. Would be good to point that out in the stencil tape's description.
Over the years I have had several label makers, this one, the P-Touch Cube Plus (PT-P710BT), is by far the best label maker that I have ever used. It’s simple, fast and accurate. It doesn’t take up a lot of space on my desktop. Easy to install, easy to use software that downloads easily. This label maker prints clearly and the backing on the labels is easily removable. All in all, my impressions of this label maker is Excellent. I have gladly recommended this label maker to my friends and family. I wholeheartedly recommend it to you.
Great product work's well with a lot of different formats and tapes. Pairing can be an issue with the iPhone. Every time the unit is turned on you have to go into the iPhone Bluetooth settings and manually connect the device. Once that is done it works like a champ. The iPrint&Label iOS app is solid and very easy to use. The Design&Print iOS apps are nicely laid out and easy to use but they are prone to crashing.
It's great that you can print any graphic or languages but unlike keyboard types, it wastes 1" of tape at the beginning so get ready to waste a lot of them! Still have more choices for me to design the label so 4 stars (1 star off for wasting tape)
It takes several seconds to turn on the printer, connect to Bluetooth, and start the app. But once that is done, you get beautiful, durable labels! You’ll be okay with the tiny wasted pieces once you understand that there are several layers getting squished together!