Customer reviews from Dymo.com
DYMO - 1754488 LabelManager 360D 2.8 in. x 7.76 in. x 5.9 in. 2 Lines Label Maker - false
Average customer rating
2.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for DYMO - 1754488 LabelManager 360D 2.8 in. x 7.76 in. x 5.9 in. 2 Lines Label Maker - false
Customer Rating
1
Label maker that doesn't print labels
on October 17, 2024
Posted by: CW02
from HI
We now have 3 of these hoping at least one would work. Each one will not print labels. Its as simple as following the instructions on page 10/32, however, nothing ever prints. The label feeder does not forward the label and all you get is a single line printed. I've tried looking things up to help with no solutions.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, October 18, 2024
Hello.
Thank you for your valuable feedback.
We sincerely apologize for the inconvenience caused. Based on what you have described, I suggest you follow these troubleshooting steps:
Turn off the device and remove the batteries (if present).
Open the tape compartment and remove the tape inside.
Take the cleaning tool (if available) or a cotton bud, and dip it in a pure-alcohol-based solution (like acetone, hand sanitizer, isopropyl, or ethanol).
Carefully clean the print head and print roller.
Allow the solution to dry for 5 minutes.
Keep the batteries removed and press the On/Off button 20 times.
Insert new high-quality batteries and turn it on.
Reset the printer to factory settings by turning it off and pressing the backspace + 9 + On/Off buttons simultaneously until “Erasing” appears on the screen.
Turn the device back on and try printing a label.
If the issue persists, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your valuable feedback.
We sincerely apologize for the inconvenience caused. Based on what you have described, I suggest you follow these troubleshooting steps:
Turn off the device and remove the batteries (if present).
Open the tape compartment and remove the tape inside.
Take the cleaning tool (if available) or a cotton bud, and dip it in a pure-alcohol-based solution (like acetone, hand sanitizer, isopropyl, or ethanol).
Carefully clean the print head and print roller.
Allow the solution to dry for 5 minutes.
Keep the batteries removed and press the On/Off button 20 times.
Insert new high-quality batteries and turn it on.
Reset the printer to factory settings by turning it off and pressing the backspace + 9 + On/Off buttons simultaneously until “Erasing” appears on the screen.
Turn the device back on and try printing a label.
If the issue persists, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Maybe go for just standard rechargeable battery
on September 15, 2024
Posted by: MeMo
I would go for a standard rechargeable battery option or a wall plug option. It's possible that my battery won't charge anymore. Either way, I have not used it much, and it won't run from the charger with our without the battery.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 17, 2024
Hello. Thank you for contacting us.
Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
If you have more questions or feedback, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department for further review.
If you have more questions or feedback, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Very Good Labeler
on March 1, 2024
Posted by: RadlerKC
from Kansas City MO
I've had this printer more years than I can remember and I'm pleasantly surprised it's still available. That's a testament to this product's good design, build quality, and dependability. On average, I use my 360D monthly and it's always worked with no issues. I'm also amazed the rechargeable battery has held up so well.
Granted, it doesn't have a backlit screen nor super easy access to format changes but I don't usually make frequent format changes. All in all, I'm very pleased with the 360D and feel it's a very good value for the money.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Worst labeler ever to exist
on October 18, 2023
Posted by: Luke Montgomery
from Goodyear, AZ
pile of crap. Screen edit area is like a tiny cube. No backlight. Turns on and eats away labels. Trashed
Response from Dymo.comBy DYMO NA, October 19, 2023
Hi Luke.
We sincerely apologize for the inconvenience caused. Please know that your feedback is valuable to us, therefore it will be forwarded to the appropriate department. We appreciate you for taking your time to leave us a review.
If the printer is feeding excessively once you turn it on, kindly reach out to us directly to help resolve this issue.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please know that your feedback is valuable to us, therefore it will be forwarded to the appropriate department. We appreciate you for taking your time to leave us a review.
If the printer is feeding excessively once you turn it on, kindly reach out to us directly to help resolve this issue.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com