Piece was broken when I opened it in the box and been trying to get a hold of the company for weeks now. Nobody’s answering and the one time they called back I was not there to answer it.
No, I would not recommend this to a friend.
Response from staminaproducts.comBy Customer Care, Customer Care, May 19, 2020
We are sorry to hear that your product arrived with a broken piece. Our Customer Care Team would be happy to assist you with this. You can contact us at 1-800-375-720 or customer.care@staminaproducts.com Monday-Thursday 7:30-5 or Friday 8-3 central.
So I got this exercise machine. It's perfect! It takes up a tiny bit of space, which makes exercising easy to do. I've created my own gym routine at home.
We frequently use the Starimaster 4400cl when working out at the gym. We were looking for a portable affordable replacement when the gym closed due to covid. This stepper is easy to install (need lubrication for handle pads), and the stepping motion is very similar to a regular stepper and get a good cardio workout. The clylinders lose a bit of resistance after 15 minutes but my wife does not have to change her resistance after 20 min. I am 6'3' and weigh 225lbs and I have to increase resistance twice for a 20 minute workout. But once you figure this out you should be good to go. This has given us a good cardio replacement for the stairmaster we usually use, and is portable enough (foldable, weighs about 45lbs) to take with us on an extended road vacation.
A lot of workout in a small package, impressive features for the price. The shock action is a little awkward, but you adapt to it. Needs soft rubber bumpers on the bottom of the foot pads. Otherwise, the full movement is fairly fluid.