Customer reviews from RideJetson.com
Jetson - 20" Light Rider Kids' Light-up Bike - Black/Blue
Average customer rating
4.8
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
133
4 Stars
14
3 Stars
2
2 Stars
2
1 Star
3
96%of customers recommend this product.
(
134 out of
140)
Customer Reviews for Jetson - 20" Light Rider Kids' Light-up Bike - Black/Blue
Customer Rating
1
Bike frame cracked within a couple months
on November 11, 2025
Posted by: Chewy
from Arkansas
Poor quality bike. My son is 9 years old and weighs around 85 pounds. Mostly rode it on paved roads. The lights started to fall out and not work before the frame cracked. Dont recommend wasting your money on this bike or this companies products
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, November 11, 2025
Hello Adam,
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the issues you’ve experienced with the bike, as this is certainly not the level of quality or service we strive to deliver.
We understand how disappointing this must be, especially considering the limited use and your expectations for durability. To further review your case and explore possible options, we kindly ask that you contact us directly and provide a copy of your proof of purchase. Once received, our team will be more than happy to assist you and determine the best way to move forward.
Once again, we apologize for the inconvenience and truly appreciate your patience and understanding as we work to make this right.
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the issues you’ve experienced with the bike, as this is certainly not the level of quality or service we strive to deliver.
We understand how disappointing this must be, especially considering the limited use and your expectations for durability. To further review your case and explore possible options, we kindly ask that you contact us directly and provide a copy of your proof of purchase. Once received, our team will be more than happy to assist you and determine the best way to move forward.
Once again, we apologize for the inconvenience and truly appreciate your patience and understanding as we work to make this right.
Written by a customer while visiting RideJetson.com
Customer Rating
5
Excelente opción
on March 15, 2026
Posted by: Luis87
from Puerto Vallarta México
Compre esto hace unos meses... Me gusta lo practico ue fue armarla.. Además de su diseño único.. A mi hija le encanto...
I would recommend this to a friend!
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, March 18, 2026
Dear Valued Customer,
Thank you for taking the time to share your feedback. We’re truly pleased to hear that your experience with the Jetson Light Rider 20 Kids’ Light-Up Bike has been a positive one.
It’s great to know that you found the assembly process straightforward and convenient, as we aim to make setup as easy as possible for our customers. We’re also delighted that you appreciate the bike’s unique design and overall practicality.
Most importantly, we’re thrilled to hear that your daughter loves it—creating products that bring enjoyment and excitement is at the heart of what we do. Your kind words reaffirm our commitment to delivering quality and engaging products for families.
Thank you again for your support and for sharing your experience with us. We truly value your feedback and look forward to continuing to serve you.
Thank you for taking the time to share your feedback. We’re truly pleased to hear that your experience with the Jetson Light Rider 20 Kids’ Light-Up Bike has been a positive one.
It’s great to know that you found the assembly process straightforward and convenient, as we aim to make setup as easy as possible for our customers. We’re also delighted that you appreciate the bike’s unique design and overall practicality.
Most importantly, we’re thrilled to hear that your daughter loves it—creating products that bring enjoyment and excitement is at the heart of what we do. Your kind words reaffirm our commitment to delivering quality and engaging products for families.
Thank you again for your support and for sharing your experience with us. We truly value your feedback and look forward to continuing to serve you.
Written by a customer while visiting RideJetson.com