Customer reviews from Samsung US
Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Average customer rating
4.6
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
171
4 Stars
29
3 Stars
6
2 Stars
5
1 Star
6
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Customer Rating
3
Nice Monitor with bad issues
on September 21, 2024
Posted by: MuRkS
Expertise:Intermediate
Starting monitor flickering about a year after purchase. Not the most awful flicker, but Samsung will not be in the running for my next monitor purchase. Noticing quality control going downhill in other Samsung devices as well. No more!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung, September 25, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Does What I Want It To
on October 15, 2024
Posted by: MrScreenjeans
[This review was collected as part of a promotion.] Using as an auxiliary monitor for laptop and the bar is low but the screen works fine, looks good, and was priced right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Monitor
on October 15, 2024
Posted by: G5Monitor
[This review was collected as part of a promotion.] Good monitor and slowly learning to use it at its full potential but so far not bad 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved this product overall!!
on October 19, 2024
Posted by: DearDrew
[This review was collected as part of a promotion.] This is my favorite monitor that I have ever owned and the amount of features it has is staggering!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on October 29, 2024
Posted by: BreezyLee
[This review was collected as part of a promotion.] Best gaming monitor i have ever owned. The curved screen makes all the difference!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great deal
on October 30, 2024
Posted by: NINJAXE
[This review was collected as part of a promotion.] I purchased this monitor mainly for office work. 27-in is perfect. Not too big not too small. But don't get me wrong it's definitely great for gaming especially for the price and high refresh rate. Still trying to figure out the HDR setting. Is extremely affordable and totally worth it. Would recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broke in a day
on October 31, 2024
Posted by: Jaba
from Cayman Islands
Expertise:Beginner
I’ve had the monitor for a day and a horizontal line is going through the monitor out of nowhere unprovoked.
Response from Samsung USBy Samsung, November 8, 2024
We are very sorry to see that you have encountered issues with the Samsung Odyssey G55C Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
5
Super clear screen and runs great
on October 31, 2024
Posted by: Adriengoodrich
[This review was collected as part of a promotion.] I play alot of apex legends and watch movies sometimes and it is a great moniter
Value
5
Written by a customer while visiting Samsung US