Customer reviews from bestbuy-ca
Stock Preferred - T28 Bluetooth 5.0 True Wireless Earbuds Waterproof In-Ear Headphones with Mic, Noise Cancellation & Charging Case
Average customer rating
2.6 out of 5
2.6
(29 Reviews)
Open Ratings Snapshot
Rating breakdown 29 reviews
5 Stars
7
4 Stars
1
3 Stars
6
2 Stars
4
1 Star
11
29%of customers recommend this product. 
(
4 out of 14
)
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Customer Reviews for Stock Preferred - T28 Bluetooth 5.0 True Wireless Earbuds Waterproof In-Ear Headphones with Mic, Noise Cancellation & Charging Case
Customer Rating
1 out of 5
1
Poor sound
on September 17, 2020
Posted by: Maria
from Brantford
I was really disappointed, the volume was really low tried to find how to fix the issue and seems that is a common problem in the reviews. I had to return them
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Righ earbud stopped working
on October 6, 2020
Posted by: adam
from Toronto
Looks like im not the only one having problems. Bought in early 2020, its now Oct and the right earbud has issues. Basically its at 5% volume while the left is blasting. I have to shake it or knock it on something a couple times and it intermittently comes back on for a few minutes then dies again. Its not a battery issue either. Fully charged. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Warranty
on October 7, 2020
Posted by: Big B
from Vancouver Island
I Purchased these earbuds a little over a year ago and have used them almost every day .
Great sound
very happy with the product
However the right Bluetooth earbud started to fail losing volume shortly after engaging a phone call
I contacted Jabra support team
They guided me on how to rectify the problem
When That didn’t work they Warrantied my earbuds and sent me a replacement set.
Thank you Jabra
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Left Ear Bud Problem
on July 6, 2021
Posted by: Jim
from Kitchener
I should have listened to the few reviews that mention the Left Ear bud problem. Have had these for 3 months and Left Ear keeps dropping off. I haven't contacted Customer Service yet but by the sound of some of the reviews sounds like it will be a frustrating experience. I have probably used them less than 50 hours, for the price I would expect a lot more of this product. Soon to flush them down the toilet, i guess i'll see if they really are Water Proof.
STAY AWAY FROM PRODUCT.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great product
on July 11, 2021
Posted by: Linky
from Canada
Great product i am happy I purchased the one as I had a 65ft before.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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