Customer reviews from bestbuy-ca
Stock Preferred - T28 Bluetooth 5.0 True Wireless Earbuds Waterproof In-Ear Headphones with Mic, Noise Cancellation & Charging Case
Average customer rating
2.6 out of 5
2.6
(29 Reviews)
Open Ratings Snapshot
Rating breakdown 29 reviews
5 Stars
7
4 Stars
1
3 Stars
6
2 Stars
4
1 Star
11
29%of customers recommend this product. 
(
4 out of 14
)
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Customer Reviews for Stock Preferred - T28 Bluetooth 5.0 True Wireless Earbuds Waterproof In-Ear Headphones with Mic, Noise Cancellation & Charging Case
Customer Rating
4 out of 5
4
Super fast connection with reasonable sound
on December 3, 2019
Posted by: WorkFromHome
from Calgary - Mount Royal
I picked these up about 3 months ago. Initially, I was having major difficulties with them connecting to my phone. However, after getting the firmware update done, they have connected no problem. Once or twice they wouldn't for whatever reason, but I've had the same issue with other devices including a speaker and my car.
99% of the time, as soon as I open the case, the Jabra Elites are connected to my phone. By the time I slide the first one into my ear, it's in the process of telling me its connected. The fit is snug and very comfortable. Not once have I been worried they are suddenly going to fall out even during the most intense workouts.
I am a big fan of the tactile buttons for volume control and to skip a song. The buttons are easy to locate when in your ear and intuitive so I don't need to bother pulling out my phone to make changes.
The sound is generally fine. These are in no way noise cancelling, but the music volume is plenty loud even in a busy, crowded gym with its own music playing. I have noticed that for calls and for Netflix for whatever reason the sound is a little too quiet, even at max volume. The volume can also come across quiet while walking along a busier road. My commute to work includes walking under an underpass and the traffic while in the underpass typically overwhelms the volume on the earbuds, but that's such a minor part of my commute.
Overall, these are a great truly wireless headphone. They are relatively small, the fit is snug and comfortable, the battery life is solid, the charging is fast, the physical buttons are great, and they connect instantaneously to my phone 99% of the time. When they don't, I can generally just pop them back in the case and pull them out again, almost like a reboot, and they are good to go. Sound could be a little better in terms of volume and noise isolation, but then again these are not an over the ear headset.
These are perfect for the gym, running, biking, or any other physical activity you may want buds for. The heart rate monitoring is a nice bonus and appears to be accurate. Would definitely recommend these, especially on a good sale price.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Amazing earbuds
on January 4, 2020
Posted by: Yesha Valentine
from Toronto, Ontario
I got my pair as a Christmas gift from my sister and I have been using this for 2 weeks now and they are amazing pairs I have. I can have conversation with my friends clearly and when I want an alone time it totally cancels the noise that surrounds me. If a person is talking to me it lowers down the volume of the music and I can hear the person properly.
Connectivity is great and When I need Siri it can grasp it very well.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Packaging quality
on January 9, 2020
Posted by: C
from Ottawa
Disatisfied with packaging. Receieved item from a purchase online with both bottom seals broken as if an open box but charged full amount for product.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Good but not great
on January 12, 2020
Posted by: Pinni
from Vancouver
I purchased this product as part of the boxing day promotion and the some of the main challenges with this product is as follows. First the battery life is lousy. Secondly, the ear tips always fit poorly which is what you should expect in a substandard product not a product for $159.00 plus tax. Thirdly, the sound it not great. The bass is almost non existent which creates a tin can like sound.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Good but not great
on January 12, 2020
Posted by: Pinni
from Vancouver
I purchased this product as part of the boxing day promotion and the some of the main challenges with this product is as follows. First the battery life is lousy. Secondly, the ear tips always fit poorly which is what you should expect in a substandard product not a product for $159.00 plus tax. Thirdly, the sound it not great. The bass is almost non existent which creates a tin can like sound.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Sub par
on January 16, 2020
Posted by: Not that impressive
from Camrose
Connection was a pain. Only right side would pair. Re downloaded software and they work fine now. Stop working when on a airplane volume just disappears and can’t hear anything. Not the most comfortable. Bose sounds way better and more comfortable too. I would say hold off until Bose go on sale. The heart rate seems ok, very close to what my Suunto watch says.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Nice product
on January 21, 2020
Posted by: Pete
from Hamilton
Great noise canceling, fits in the ear good fitting, good price
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Jabra Elite Sport
on January 21, 2020
Posted by: NK
from Vancouver
They are okay! I was told that they were amazing. They're not even too loud but they are good enough. Glad I bought them on the boxing week prices.
Written by a customer while visiting bestbuy-ca
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