Customer reviews from lenovo.com
Lenovo - ThinkVision T24T-20 23.8" LCD Touchscreen Monitor - Raven Black
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Lenovo - ThinkVision T24T-20 23.8" LCD Touchscreen Monitor - Raven Black
Posted by: The Reefman
from Western North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] A really nice touch screen monitor to use plus it looks r great - nice design. I have it mounted in my the fish tank utility room to monitor my 365 Saltwater reef aquarium parameters. The monitor handles overhead fluorescent light well - very little glare. The monitor is super easy to mount on an articulating mount. I bought an Intel mini PC which works quite well with the monitor - the touch screen is very responsive. Overall extremely happy.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BoroSec
from Rimersburg, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This monitor is everything I was looking for! The directions were terrible, honestly. Thanks to our God above for kind, generous people who share experiences and how to videos on YouTube. That saved me as far as putting this together AND You Tube internet for getting it to function as touchscreen monitor for our touchscreen Yoga 7i laptop. It is so friendly once you find out where to go and honestly, Windows and/or Lenovo went out to get drivers because restart and voila, there she was after a couple of settings clicks. It is absolutely beautiful to look at and work with. My assistant LOVES it and so do I. Would buy again. Am considering for home to connect to my phone!...
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lenovo guy
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] outstanding product to enhance viewing and work production
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Recent buyer 2
from US
Verified Purchase:Yes
Monitor is ok, have difficulty waking up the monitor though
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 2, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: jdsanford5
from Lacey Twp., NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love touchscreen monitors - and I'm enjoying this new one quite a bit. It's a nice size that fits perfectly where I need it to fit, everything is clear and crisp and it is very responsive. The only problem I had was with it was in setting it up properly - quick start menu fails to mention that you need to hook up a 2nd cord to get the touchscreen properties to work - that's only found in the manual, which you have to find online. Made a few calls to customer service and was surprised that none of them mentioned this fact or tried to troubleshoot the problem - just processed a replacement. Luckily for me, my son figured out the issue when the replacement came and got it to work ;-)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rameking
from Columbus Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] i recently got a new touchscreen to complete a home office. I absolutely love it, i haven't gotten a new monitor in a long time and this was such an immense upgrade. The screen adjusts in a multitude of angle and is great from when i want to go from typing to touching. ITs awesome.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JordanDik
from Salisbury nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love em. Great viewing angle, quality, and touch is a nice bonus.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Havoc9
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] The monitor is great. I would purchase it again. Support, not so much. When asked about a driver for Windows 11, the support person suggested I search the Internet. There is one available, but why not through the Lenovo website? Also, as a mostly mac user, I would have benefitted from better assistance in installing the driver. The workflow from Lenovo failed.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 18, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com