Customer reviews from Brother Europe
Brother - PT-P700 PC-Connectable Label Printer for PC and Mac - Black
Average customer rating
3.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
1
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Brother - PT-P700 PC-Connectable Label Printer for PC and Mac - Black
Customer Rating
2
Troublesome
on May 3, 2026
Posted by: TEIN
I bought a PT700 and used iton Win7. Everything worked fine. Installed the software and away I went.
However, I thought it might be nice to use it on my WIN10/11 machine so I downloaded the software from the Brother site. It took about 30minutes fro it to install which wouldn't be so bad, but then when I opened the printer software all my previously saved labels had been wiped. Why would anyone do this - No warning no backup attempt just labels gone. I'm not a happy bunny and it stinks
However, I thought it might be nice to use it on my WIN10/11 machine so I downloaded the software from the Brother site. It took about 30minutes fro it to install which wouldn't be so bad, but then when I opened the printer software all my previously saved labels had been wiped. Why would anyone do this - No warning no backup attempt just labels gone. I'm not a happy bunny and it stinks
No, I would not recommend this to a friend.
Response from Brother EuropeBy Brother UK, Customer Support, May 5, 2026
Looks like default option to install editor software for Windows 7 is P-touch Editor 5.4. Whereas default option to install editor software for Win10/11 is P-touch Editor 6.
But if this is same PC then you may still have both versions of editor software installed. Default install paths are as below: -
C:\Program Files (x86)\Brother\Ptedit54\ptedit54.exe
C:\Program Files (x86)\Brother\P-touch Editor\6\PtouchEditor6.Wpf.exe
So if you still have Editor 5.4 installed and can open it, please check Tools > Options > Path to see where your previous files are stored. If they are all there probably take a backup first and you could possibly copy them to use them with Editor 6 too. Or just continue using Editor 5.4.
As ever if you need further support with this please get in touch with support here: -
https://www.brother.co.uk/support/contact-us/technical-support
But if this is same PC then you may still have both versions of editor software installed. Default install paths are as below: -
C:\Program Files (x86)\Brother\Ptedit54\ptedit54.exe
C:\Program Files (x86)\Brother\P-touch Editor\6\PtouchEditor6.Wpf.exe
So if you still have Editor 5.4 installed and can open it, please check Tools > Options > Path to see where your previous files are stored. If they are all there probably take a backup first and you could possibly copy them to use them with Editor 6 too. Or just continue using Editor 5.4.
As ever if you need further support with this please get in touch with support here: -
https://www.brother.co.uk/support/contact-us/technical-support
Written by a customer while visiting Brother Europe
