Customer Reviews for Brother - P-Touch Business Expert Connected Label Maker, With 2 Rolls Sample Tapes, 30 mm/s Print Speed, 7.4 x 7 x 2.8 - false
Customer Rating
3
The PT-D-460 is nice but the Display is LACKING.
on April 14, 2023
Posted by: Mike
from La Jolla, Calif.
The BROTHER PT-D460-BT is a good Labeler
But BROTHER has TOOOOO MANY Models for PT Labelers.
(1) Have one with the Basics like the BROTHER PT-D-220 WITH TZe TAPE and the PT-D610 BACK LITE
(2) Have a middle grade PT-D460-BT WITH TZe TAPE and the PT-D610 BACK LITE. with More Fonts, Sizes and settings, a Limited amount of options, and Symbols, and offer Connectivity.
(3) A HIGH END model the PT-D610-BT with ALL the Features.
ALL Models NEED a DISPLAY like the PT-D610-BT WITH a BACK LIGHT, A Permanent BACK UP BATTERY for Settings and SAVED Labels, TZe TAPE is a must, and a GOOD Set of Directions.
The Instructions/Directions are "AWFUL".
Print a small Booklet 5x8 that is EASY to follow and has LARGE Print. ANSWERS ALL Questions a Consumer might ask.
The LARGE NEWSPAPER that comes with the Labeler is a Nightmare to follow, The 100 PAGE PLUS Web Directions are NOT much better
ELIMINATE the WASTED Tape at the BEGINNING of the Tape.
The BROTHER VIDEOS NEED WORK.
NO place could I find your Warranty Information. HOW many YEARS is the Warranty ??
I Bought ALL three, the BROTHER PT-D-220, the BROTHER PT-D460-BT and finally the BROTHER PT-D610-BT
Returned the BROTHER PT-D-220, and the BROTHER PT-D460-BT.
The 220 Display was ONLY readable with a Flash Light Instructions say is can be adjusted to (5) FIVE different Brightnesses.
I tried ALL (5) Positions, NO Change BROTHER tech Dept also tried adjusting the LCD Brightness They said their 220 did NOT change either. Need to be changed to the SAME Display as the PT-D-610-BT and use (6) AA Batteries. It has ONLY (3 Font) SIZES. Specifications say it has (5 SIZES)
I have your PT-65 which I have had for YEARS. My OLD LCD "Display" is Much better than the PT-D-220 Decided to get a new one because of the TZe TAPE
The Old tape became almost impossible to separate the Label from the Backing. Thought maybe my Tape was old, so I bought a BRAND NEW Roll from BROTHER. No better than the Tape I had.
The PT-D-460 is nice but the Display is LACKING. Dim and Hard to read. Need to be changed to the SAME Display as the PT-D-610-BT
the PT-D-610-BT is the best Labeler around. I would HIGHLY Recommend it.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 17, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
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