Customer reviews from https://www.asus.com
ASUS - Strix XG259CMS 25" Full HD Gaming LCD Monitor - Black
Average customer rating
1 out of 5
1
(1 Review)
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Customer Reviews for ASUS - Strix XG259CMS 25" Full HD Gaming LCD Monitor - Black
Customer Rating
1 out of 5
1
I don’t know if is just the one that I have
on March 12, 2026
Posted by: Adrian_12
Frequency of use:Daily
Verified Purchase:Yes
To much ghosting and seems a lil blurry on fast movements
Response from https://www.asus.comBy ChantaeCLMMarch 14, 2026
Dear Adrian_12,

We are sorry to hear that your ASUS XG259CMS Gaming Monitor is experiencing ghosting and blurriness during fast movements, and we sincerely apologize for the inconvenience this has caused.

To help improve performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2603015946-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

[LCD Monitor]Troubleshooting - Picture or Text blur/Display Position or Resolution not correct/Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel: https://www.asus.com/support/faq/1013113/
Written by a customer while visiting https://www.asus.com