Customer reviews from https://www.asus.com
ASUS - PRIME Z890M-PLUS WIFI Gaming Desktop Motherboard
Average customer rating
3.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for ASUS - PRIME Z890M-PLUS WIFI Gaming Desktop Motherboard
Posted by: Jose_none
Verified Purchase:Yes
BIOS is difficult to work with. Unable to get the motherboard to see my SSD drives as bootable media.
Response from https://www.asus.comBy CLM, April 16, 2025
Dear Jose_none,
Thank you for your comment.
We do understand the inconvenience this may have caused if the SDDs are not being recognized in the BIOS. To resolve this, check if you are using compatible and working SSDs, ensure these SSDs are installed properly and optimize default settings was loaded in the BIOS setup page. If your build will POST but will not bootup in Windows successfully, this is due to driver or software conflict. To eliminate any potential driver or software conflict, we recommend to install Windows clean or fresh from scratch using this motherboard. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the SDDs are not being recognized in the BIOS. To resolve this, check if you are using compatible and working SSDs, ensure these SSDs are installed properly and optimize default settings was loaded in the BIOS setup page. If your build will POST but will not bootup in Windows successfully, this is due to driver or software conflict. To eliminate any potential driver or software conflict, we recommend to install Windows clean or fresh from scratch using this motherboard. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Xanimus
Frequency of use:Daily
Verified Purchase:Yes
A great, reasonably priced board with all the features you need-- retiring my venerable ASUS PRIME Z270M-Plus based system. As a plus, the WIFI 7 works with my ASUS RT-BE92U router to close to the limit of my internet connection.
Written by a customer while visiting https://www.asus.com
Posted by: Boantman
Frequency of use:Daily
Verified Purchase:Yes
Great product and price for upgrading from another Asus motherboard
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Very stable and easy install bios settings were very intuitive and easy to understand.
Written by a customer while visiting https://www.asus.com
Customer Rating
4
Its advantage is being a compact motherboard with
on November 5, 2025
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Overall, it's good; it has comprehensive functions and is reasonably priced.
Written by a customer while visiting https://www.asus.com
Posted by: Sam@Mi
Frequency of use:Daily
Verified Purchase:Yes
There is COM Port Header issue, won't work on two brand new boards, submit a claim support but Asus never called back or follow up on this matter, This COM Port issue (Won't Work) on most new Asus Mother Boards but they never want to address it or fix it, will be better if they take out those COM Port headers from their new boards so we go look for something else.
Response from https://www.asus.comBy Chantae, CLM, February 28, 2026
Dear Sam@Mi,
We are sorry to hear about the COM Port Header issue on your ASUS PRIME Z890M-PLUS WIFI motherboard, and we sincerely apologize both for the inconvenience this has caused and for the fact that you did not receive a follow-up after submitting your support claim. This is not the quality of product performance or service we aim to provide.
We hope that your support claim has already been addressed and the issue resolved. If you still have not received an update, we kindly ask that you email us directly at customerloyalty@asus.com and include the case number "N2602031740-0001" as a reference so our team can further investigate your case and provide direct assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
We are sorry to hear about the COM Port Header issue on your ASUS PRIME Z890M-PLUS WIFI motherboard, and we sincerely apologize both for the inconvenience this has caused and for the fact that you did not receive a follow-up after submitting your support claim. This is not the quality of product performance or service we aim to provide.
We hope that your support claim has already been addressed and the issue resolved. If you still have not received an update, we kindly ask that you email us directly at customerloyalty@asus.com and include the case number "N2602031740-0001" as a reference so our team can further investigate your case and provide direct assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com