Customer reviews from belkin.com
Belkin - Refurbished Excellent - Boost Up Wireless Charging Dock for iPhone and Apple Watch - White
Average customer rating
3.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
3
3 Stars
4
2 Stars
3
1 Star
9
62%of customers recommend this product.
(
18 out of
29)
Customer Reviews for Belkin - Refurbished Excellent - Boost Up Wireless Charging Dock for iPhone and Apple Watch - White
Customer Rating
1
Great with a major annoying flaw
on March 17, 2019
Posted by: Trevor14
from Laguna Beach, Ca
I would absolutely love this dock, but it makes the most annoying high pitched sound when it is charging my iPhone (10S). It is so bad that
I have to unplug the thing at night cuz it drives me so crazy that I can’t sleep. Other than that, it would be a fantastic product and is otherwise very well built. I have tried different outlets, doing it with and without an Apple Watch, does not make a difference. Extremely frustrated considering how expensive of a product it was, how does this pass quality control?
I have to unplug the thing at night cuz it drives me so crazy that I can’t sleep. Other than that, it would be a fantastic product and is otherwise very well built. I have tried different outlets, doing it with and without an Apple Watch, does not make a difference. Extremely frustrated considering how expensive of a product it was, how does this pass quality control?
Response from belkin.comBy Customer Support, March 20, 2019
Hi,
We're certain that a high-pitched sound should not be a behavior when using our products. Please reach out to us at BelkinCares@belkin.com so our Support Team can assist you further. Just email the link to this post and your contact information.
Regards,
Klaudette
Belkin Support
We're certain that a high-pitched sound should not be a behavior when using our products. Please reach out to us at BelkinCares@belkin.com so our Support Team can assist you further. Just email the link to this post and your contact information.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Disappointed
on March 5, 2019
Posted by: Bebo
from Cairo
The dock is well made and looks great but unfortunately it makes buzzing noise while charging my iPhone wirelessly. it will be impossible to use it while sleeping. very disappointed
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, March 6, 2019
Hi, Bebo,
Have you observed this behavior even when charging a different compatible device? Please get in touch with us at BelkinCares@belkin.com so our Support Team can look into this. Include your contact details and a link to this post for reference.
Regards,
Rosalyn
Belkin Support
Have you observed this behavior even when charging a different compatible device? Please get in touch with us at BelkinCares@belkin.com so our Support Team can look into this. Include your contact details and a link to this post for reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
High Pitch Sound
on April 13, 2019
Posted by: OscLo
from Germantown, MD
This product works great. It looks nice also.
Unfortunately i did not read review, but I am experienceing the same issue alot of other people have written about this product. There is a high pitch sound that the dock has when it is charging my iphone X. I am not able to sleep because of it.
Unfortunately i did not read review, but I am experienceing the same issue alot of other people have written about this product. There is a high pitch sound that the dock has when it is charging my iphone X. I am not able to sleep because of it.
Response from belkin.comBy Belkin, Customer Support, April 15, 2019
Hello OscLo,
That's not the normal behavior of the Belkin dock. Allow us to sort it out. For isolation, please try to plug it into a different outlet and check if it makes a difference; update us at BelkinCares@belkin.com so we can get you over to our Product Experts. Include your phone number and the link to this review for our reference.
Regards,
Princes
Belkin Support
That's not the normal behavior of the Belkin dock. Allow us to sort it out. For isolation, please try to plug it into a different outlet and check if it makes a difference; update us at BelkinCares@belkin.com so we can get you over to our Product Experts. Include your phone number and the link to this review for our reference.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
High pitch.
on August 16, 2019
Posted by: Waldyr
from Brasil
I bought this product two weeks ago, and now it started to make a high pitch.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, August 20, 2019
Hello Waldyr,
We've made sure that our Belkin products are durable for long-lasting use. Allow us to have our Product Experts look into it. Email us at BelkinCares@belkin.com along with your phone number and the link to this review. Let's take it from there.
Regards,
Princes
Belkin Support
We've made sure that our Belkin products are durable for long-lasting use. Allow us to have our Product Experts look into it. Email us at BelkinCares@belkin.com along with your phone number and the link to this review. Let's take it from there.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Doesn’t work
on October 10, 2019
Posted by: SoVividly6
from South Carolina
I bought this dock off of amazon awhile back and I’ve returned the first, second, and soon the third one all for the same reason, it doesn’t charge my iPhone XS Max consistently. It will charge eventually, but not consistently. several times I’ve woken up after leaving my phone on charge overnight and my phone will still not be fully charged. It charges for a few minutes then it stops charging for several more minutes and then it starts charging again and so this cycle repeats.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, October 13, 2019
Hi SoVividly6,
Having the same problem on the 3rd replacement is totally unheard of. We'd like to get you over to our Escalation Engineers for further diagnosis and determine what exactly causes the slow charging through the unit. Email us your case number at BelkinCares@belkin.com with the link to this review so we can review your case and provide assistance.
Regards,
Carl
Belkin Support
Having the same problem on the 3rd replacement is totally unheard of. We'd like to get you over to our Escalation Engineers for further diagnosis and determine what exactly causes the slow charging through the unit. Email us your case number at BelkinCares@belkin.com with the link to this review so we can review your case and provide assistance.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Worked Great for 2 Weeks.
on June 7, 2019
Posted by: Jacqui
from Rhode Island
When I first brought this home, all was great. The style was modern and clean. The charging effortless. And I could even charge my air pods off the back slot. Loved it. Fast forward 13 days and I am waking up to a partially charged phone. I watched as I sat the phone on the charger, the light was white, and about 5 minutes later turned orange. Nothing moved, nothing changed, and everything was the same as it was the 2 weeks prior. Same thing happened for the next two days. Had to return it. I really wanted this to work.
Response from belkin.comBy Belkin, Customer Support, July 11, 2019
Hi Jacqui,
This is definitely not the experience we want for our customers. We could have had our Product experts contact you to help resolve the challenges that you are having. We respect your decision in returning the product.
If you have questions regarding a Belkin product, feel free to email us at BelkinCares@belkin.com.
Have a good day!
Regards,
Thaddeus
Belkin Support
This is definitely not the experience we want for our customers. We could have had our Product experts contact you to help resolve the challenges that you are having. We respect your decision in returning the product.
If you have questions regarding a Belkin product, feel free to email us at BelkinCares@belkin.com.
Have a good day!
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Valbo2020
from CT
Verified Purchase:Yes
I purchased this charger and was immediately disappointed in the it’s quality.
It’s a 50 dollar charger that there getting over a hundred for.
I sent it back rite away !
It’s a 50 dollar charger that there getting over a hundred for.
I sent it back rite away !
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, October 4, 2019
Hi, Valbo2020,
Your feedback is important to us as we aim to improve our products based on our customer reviews and suggestions. The Belkin F8J235 Charging dock went through a lot of testing to assure its quality and standards. We could have tapped our Support Team to check it out further and sort things out before returning it to store. Should you need assistance in the future, please don't hesitate to drop us an email anytime at BelkinCares@belkin.com. We'd love to help you out.
Regards,
Carl
Belkin Support
Your feedback is important to us as we aim to improve our products based on our customer reviews and suggestions. The Belkin F8J235 Charging dock went through a lot of testing to assure its quality and standards. We could have tapped our Support Team to check it out further and sort things out before returning it to store. Should you need assistance in the future, please don't hesitate to drop us an email anytime at BelkinCares@belkin.com. We'd love to help you out.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Very Disappointed
on March 10, 2020
Posted by: ERK 1
from Boynton Beach FL
I have used Belkins products for many years now and they have always been a great item and worked as they should. I wish I could say the same for this unit, the phone charger works as it should but the charger for the watch Apple 5 doesn’t work as it should. I didn’t notice it until I was past the time of return so I purchased another one and it did the same thing as the first unit so I returned it. The watch charger just does not charge the watch to full so I put the watch on the apple charger and it went to full charge in around and hour. Then I placed it on the Belkin unit and in the morning it was down to 75% from a full charge. Watching it charge it will charge a short while then disconnect and not charge then at some point charge a little and repeat the process never getting to a full charge. Now I have a unit that does not work and I have to use other means to charge my watch. I am disappointed with this product.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, March 11, 2020
Hello, ERK 1,
If the Belkin F8J235 no longer charging both of your devices, phone and watch, then try to use another compatible device for both charging spots to see if the same concern appears. Plugging it to another power outlet may also help us isolate the concern. Update us on how it goes by sending us an email at BelkinCares@belkin.com with your contact info and the link of this review so we can use it as our reference.
Regards,
Elyza
Belkin Support
If the Belkin F8J235 no longer charging both of your devices, phone and watch, then try to use another compatible device for both charging spots to see if the same concern appears. Plugging it to another power outlet may also help us isolate the concern. Update us on how it goes by sending us an email at BelkinCares@belkin.com with your contact info and the link of this review so we can use it as our reference.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com