Customer reviews from brother-usa.com
Brother - P-touch CUBE, Smartphone Dedicated Label Maker with Bluetooth Wireless Technology - White
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
61
4 Stars
30
3 Stars
11
2 Stars
4
1 Star
7
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Brother - P-touch CUBE, Smartphone Dedicated Label Maker with Bluetooth Wireless Technology - White
Customer Rating
5
Great little Label Maker - with easy to use App.
on July 17, 2021
Posted by: WNYBob
from Tonawanda, NY
I like using the app which has more control for printing labels.
I'm having an issue using fonts and graphics from my phone.
I'm having an issue using fonts and graphics from my phone.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works Great
on February 9, 2022
Posted by: Jabbott3
from Memphis
Perfect for what I need it for. I use it to label small bottles of paint.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Loving it!
on February 22, 2022
Posted by: Mary S
from Prescott Valley AZ
It works great. I'm finding more uses for labels all the time.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Handy, but kind of wasteful.
on December 21, 2020
Posted by: Tommy
from OKC
I like the idea of this, but it's more gimmicky than functional. Especially for the price. It works as expected, but you waste an incredible amount of tape in between labels. If I were to print 10 one inch labels, about 20 inches of tape is used. Also, I have to pair my phone to this for each use and it takes about a minute to connect. Fix those two things and it's a 5 star.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, December 22, 2020
We are sorry to hear that your experience with the Brother PT-P300BT has not been favorable so far and we'd like to help. There is one inch of space between the print head and the cutter unit in the label machine. The layers of P-touch tape must pass through this space, so one inch of tape must feed before the label prints. You can save tape when printing multiple label using the continuous printing feature, here is a link to an FAQ with step by step instructions: https://help.brother-usa.com/app/answers/detail/a_id/144089
Written by a customer while visiting brother-usa.com
Customer Rating
1
Software App Frustrating
on March 30, 2019
Posted by: User22
from New Jersey
This is not a complaint about the hardware. It is, rather, a plea to the software folks behind the app to stop forcing margins on the users. To explain: the largest label that this machine can accomodate is a half-inch, or 12mm, tall. But the app that we must use with this labeler builds in, at the LEAST, a quarter inch of margin, rendering the text at one quarter inch MAX. And if you want a two line label, they build in even more margins, reducing text size even more. Do they do this to force you to use more tape? Perhaps. Or do they do this because they expect the same instructions for 1 inch labels to work for 1/2 inch or 3/8 inch labels? Spoiler alert: they don't! That margin problem is made even more frustrating by the margins they force you to have on the sides. You wind up using twice as much expensive tape, cutting off and discarding the extra, for every label. This is not "artistic". This is wasteful.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
difficult to use.....
on May 18, 2022
Posted by: disappointed
I was never able to get the printer to sync with my phone....I haven't been able to use it at all......I wish I had purchased a different model.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 18, 2022
We understand you're experiencing connectivity issues with your Brother PTP300BT machine and mobile device. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/144444
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/144444
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice little Label Maker
on March 17, 2023
Posted by: MWag
from Wisconsin
Brother P-Touch labeler comes through! As much as I hate having an App For. Every.Thing. Finding previous name labels to reprint is a snap. Only complaint is now the P-Touch thinks it is my computer's main printer and I end up needing to switch printers before printing.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great little printer with one exception
on July 25, 2019
Posted by: Pilotouno
from Vancouver, WA
I love your printer with one exception. After turning it on it should automatically recognize my iPhone after the first I tial connection. Car Bluetooth systems can do it. Audio speakers in my house can do it. But you make me do the big dance every time. Very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com