Customer reviews from Dymo.com
DYMO - 2122499 Rhino 6000+ 5.4 in. x 2.5 in. x 9.7 in. Industrial Label Maker with 0.4 in./s Print Speed and Carry Case - false
Average customer rating
2.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
3
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for DYMO - 2122499 Rhino 6000+ 5.4 in. x 2.5 in. x 9.7 in. Industrial Label Maker with 0.4 in./s Print Speed and Carry Case - false
Customer Rating
1
plastic internals need upgrading
on August 24, 2023
Posted by: Cbeehler
I pushed the cartridge eject button and the rear cartridge retaining clip didn't disengage and literally got ripped off it's little plastic anchor somewhere inside. I was able to fish it out but the labeler is junk now since tape cartridges won't stay in. Going to call for a warranty replacement since my previous 5200 lasted a good 8 years and this was probably a fluke....
Response from Dymo.comBy Bianca, DYMO, August 28, 2023
Hello.
We sincerely apologize for the inconvenience caused. Please be aware that the information will be forwarded to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Please be aware that the information will be forwarded to the appropriate department for further review. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Cartrigde holder broken
on July 19, 2024
Posted by: sdl_l
from Azerbaijan
Overall performance is good. But it makes a lot waste during cutting labels. As a result our team needs scissors to cut blank parts of the labels.
Also after 3 months of use internal plastic part that holds cartridge has broken. the only workaound is to put something tht can press the cartridge to the printer body.
Also after 3 months of use internal plastic part that holds cartridge has broken. the only workaound is to put something tht can press the cartridge to the printer body.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, July 19, 2024
Hello.
Thank you for contacting us.
We apologize for the inconvenience caused and we appreciate you providing us with your feedback. We would be happy to rectify this issue for you and ensure you have a product that meets your needs if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us.
We apologize for the inconvenience caused and we appreciate you providing us with your feedback. We would be happy to rectify this issue for you and ensure you have a product that meets your needs if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
I've had this for years and it still works great!
on September 2, 2022
Posted by: BradH
from GA
I've used this for almost everything it does. I've never connected it to a computer, but it's always done exactly what I needed. The heatshrink tubing printing feature is nice as well. It's held up great over the years. The case is very rugged and worth it for sure.
Written by a customer while visiting Dymo.com
Customer Rating
5
A Professional Look Every Time
on April 2, 2023
Posted by: JohnnyMac Ohio
from East Central Ohio
I can do more with this label maker than I’ve ever been able to do before.
As soon as I got it I hooked it up to my Windows laptop, and was able to just type what I wanted and then print it right then.
It takes a little learning of the UI to get it down, but once you do the versatility is wonderful.
I can now label Ethernet cables, patch panels, coax runs, etc. in a professional manner, and labeling (or heat-shrinking a cable ID before putting a termination on it) looks properly sorted.
Kinda pricey but buy once, cry once.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Not good
on June 5, 2024
Posted by: N8 B
from Albuquerque, NM
We had a DYMO XTL300 it worked great printed good, but the door sensor broke DYMO didn't make that model anymore and sent us the 6000+. It is not a plus I give it a minus. The print out for the laminated cable wrap is not very clear and it will not print three lines. The XTL300 had individual stickers for the wire wrap which is very nice. The 6000+ cuts each label or you have to. This is a mess when you have a lot of cables to label.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, June 7, 2024
Hi.
Thank you for contacting us and sharing your honest feedback, which is valuable to us and would help us provide excellent products and services.
We sincerely apologize for the inconvenience caused.
The Rhino 6000+ and XTL 300 printers are industrial printers, although they use different tape cartridges. The Self-laminating Cable Wrap tape (SKU 1734821) is 24mm wide, however it can only hold two lines of text and only in extra-extra-small, extra-small, and small font sizes.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your honest feedback, which is valuable to us and would help us provide excellent products and services.
We sincerely apologize for the inconvenience caused.
The Rhino 6000+ and XTL 300 printers are industrial printers, although they use different tape cartridges. The Self-laminating Cable Wrap tape (SKU 1734821) is 24mm wide, however it can only hold two lines of text and only in extra-extra-small, extra-small, and small font sizes.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Machine is Junk
on July 24, 2024
Posted by: Junk52
from Corona, ca
I bought this a year ago used it 4 time and now doesn't work. 1: don't hold tape/cartridge. 2: doesn't detect the tape/cartridge. Over all the machine is good and easy to use, and prints clear and clean.
Response from Dymo.comBy DYMO NA, July 25, 2024
Hi. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing with your device.
To properly resolve tape insertion issues, gently lift the tape cassette door located at the back of the printer. Make sure that the tape and ribbon are taut across the mouth of the cassette and that the tape passes between the guides. If needed, turn the ribbon rewind spool clockwise to tighten the ribbon. Next, insert the cassette with the tape and ribbon positioned between the guide posts. Gently press on the cassette until it moves into place, as the insertion mechanism will guide the cassette into position. Finally, close the tape cassette door.
In addition, please visit help.dymo.com > Rhino printer > How to Resolve Tape Stall Error. Additionally, there is a video on How to Clean the Rhino Printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you are experiencing with your device.
To properly resolve tape insertion issues, gently lift the tape cassette door located at the back of the printer. Make sure that the tape and ribbon are taut across the mouth of the cassette and that the tape passes between the guides. If needed, turn the ribbon rewind spool clockwise to tighten the ribbon. Next, insert the cassette with the tape and ribbon positioned between the guide posts. Gently press on the cassette until it moves into place, as the insertion mechanism will guide the cassette into position. Finally, close the tape cassette door.
In addition, please visit help.dymo.com > Rhino printer > How to Resolve Tape Stall Error. Additionally, there is a video on How to Clean the Rhino Printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Tapes do not quite stay in place in ths model,
on July 31, 2024
Posted by: SamSamuli
from London
Meh, for some reason 12mm/19mm tapes do not quite stay in place in ths model, especially 3rd party labels. Model 5200 works so much better.
I would recommend this to a friend!
Response from Dymo.comBy DYMO NA, July 31, 2024
Hi Sam,
Thank you for contacting us and providing your honest feedback, it is essential in the improvement of our products.
We are sorry that you had a negative experience with our product. This is not at all the experience we would like you to have. We would be happy to resolve any issue you are facing. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and providing your honest feedback, it is essential in the improvement of our products.
We are sorry that you had a negative experience with our product. This is not at all the experience we would like you to have. We would be happy to resolve any issue you are facing. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Not Found
on March 29, 2025
Posted by: Frakin
I pressed the cartridge eject button and the rear cartridge retaining clip wouldn't unhook and literally ripped off its little plastic anchor somewhere inside. I was able to fish it out, but the labeler now I can't use it and it's new since the tape cartridges don't stay.
I need you to give me a replacement warranty, as it was not dropped or misused, it is a manufacturer's mistake
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, April 18, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. Please be informed that your printer has a 1 Year Warranty. To make a warranty claim, please reach out to us directly.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. Please be informed that your printer has a 1 Year Warranty. To make a warranty claim, please reach out to us directly.
Please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com