Customer reviews from brother-usa.com
Brother - 37-Stitch Computerized Sewing Machine - White
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
42
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for Brother - 37-Stitch Computerized Sewing Machine - White
Customer Rating
4
Great sewing machine
on August 12, 2024
Posted by: Susan Harke
Easy to use but I have not figured out how to use the needle threader.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good machine
on December 4, 2024
Posted by: Marcy
Although I haven't used my machine much, I like it.
Written by a customer while visiting brother-usa.com
Customer Rating
4
A REAL REVIEW
on January 16, 2025
Posted by: Tim in Tigard Or
I like my SM3701. I have used it for minor sewing such as hemming up jeans and shirts and jacket pockets and pillow cases and a few other little things. I am a 69 years old male and this is my second sewing machine. I had trouble threading the needle and sewing with my old machine but not this one. The only con i have is the foot peddle not reacting to the applied pressure even enough. I would recommend this machine. it's easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
My old machine lasted me 15yrs +
on April 4, 2025
Posted by: Cherie
I've owned a brother machine back in 2008. I had it clear up until last year. The fact that that machine lasted me over 15 years before I had to get a new one, is phenomenal. In the process of preparing my machine., the features made sewing more enjoyable. Also, the instructions educational.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Junk!
on April 12, 2025
Posted by: Lori
It stopped sewing, I was told under warranty by Brother but turns out it’s not. Only one year and I’ve had it 18 months. Junk!
Response from brother-usa.comBy Brother Customer Service, July 30, 2025
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SM3701
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SM3701
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice Little Machine
on May 9, 2025
Posted by: skalina
It's been awhile aince I had a nice machine and this one fit my needs - simple, great instructions.
Written by a customer while visiting brother-usa.com