Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 10/Pack (MN1500B10Z)
Average customer rating
4.7
(4,659 Reviews)
Rating breakdown 4,659 reviews
5 Stars
3,955
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 10/Pack (MN1500B10Z)
Customer Rating
1
Leak and break, they do not last 10 years.
on April 21, 2020
Posted by: VeryDisappointed
from Mississauga, ON
Bought them about six years ago, and left them in my bedroom when I moved out for university. Thought they'd be fine because of the 10 year guarantee. Moved back recently and they have all leaked or broken. Don't pay the extra money for this brand, it's nothing special.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, April 26, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Corrosion and Leakage
on April 27, 2020
Posted by: Cat73
from North Carolina
Duracell has always been my choice of battery to use. Unfortunately, in the last 6 months, I have had 2 unopened packages with an expiry date 2025, corrode. At first I thought it was how I stored them in the package. But that isn't the case. I'm keeping them in a cool, dry place. Then, a couple of batteries I just put in a remote a month ago, leaked and there was a white powdery dust inside the cover of my remote, with some kind of leakage down inside where the batteries were. Brand new batteries did this! These aren't small packs of batteries I am buying either. I'm going to a club and buying the large packs of batteries. Guess I'll be switching. I can't have unopened batteries corroding or new batteries leaking.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, May 3, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Battery Leaked and spoiled my Sony TV Remote
on April 4, 2016
Posted by: Vinay
from Mumbai Suburban, Maharashtra, India
Never expected this from Duracell. The battery leaked inside my tv remote and now my remote is not working anymore with new batteries as well.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, April 12, 2016
We’re sorry to hear that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
The Copper Top that Leaks!
on April 23, 2016
Posted by: tholl294
from Oregon, United States
Ruined my nice LED flashlight in less than 9 months!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, June 6, 2016
We're sorry about that. When you have a moment, give us a call at 1-800-551-2355 (Mon-Fri 9a-6p EST) so we can figure out what happened here and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
Guaranteed to leak and ruin whatever it's kept in
on May 20, 2016
Posted by: Jomoto
from Sugar Land, TX
I've had more five devices in the last six months ruined when I found that the Coppertop AA's left inside leaked. I will not use these again.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that John. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
batteries leak and ruin devices
on May 29, 2016
Posted by: Trapper Mike
from Monroe, NC, United States
I have had 4 mag lites, 1 blood pressure monitor,
and 1 pair of electronic muffs ruined by leaking coppertop batteries. What has happened to duracell quality ?
and 1 pair of electronic muffs ruined by leaking coppertop batteries. What has happened to duracell quality ?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, July 7, 2016
Apologies for that. When you have a moment, give us a call at our toll free number 1-800-551-2355 (Monday-Friday 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
on October 30, 2016
Posted by: Peter
from Vancouver, BC, Canada
I have just tried out AA batteries I have had in storage for about 12 months. Each one is dead. They have a monitor that you press on one side and it doesn't even register.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell Customer Care, November 4, 2016
Sorry about that, Peter. Give us a call at our toll free number 1-800-551-2355 (M-F 9am-6pm EST) so we can figure out what happened and help sort this out.
Written by a customer while visiting duracell.com
Customer Rating
1
on April 27, 2017
Posted by: JOYCE
from Golden, BC, Canada
This past week I bought 2 9V Coppertop Duracell, but have been duds, put them on the tester - results - dead. Where can I find a best before date on these useless batteries?
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com