Customer reviews from duracell.com
Duracell - Coppertop AA Alkaline Battery, 10/Pack (MN1500B10Z)
Average customer rating
4.7
(4,659 Reviews)
Rating breakdown 4,659 reviews
5 Stars
3,955
4 Stars
413
3 Stars
81
2 Stars
28
1 Star
182
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AA Alkaline Battery, 10/Pack (MN1500B10Z)
Customer Rating
1
Battery Leaking although device never used
on April 24, 2019
Posted by: UnhappyInSF
from San Francisco Bay Area, CA
I bought 40 batteries and some lasted fine; all with the use by date: 2025. Now some are failing and 4 starting to leak, ruining a fan during a heat wave! The fan had been stored in plastic and never used, so the QC issue is with Duracell. That poor performance is unacceptable for such a well-known established company. I expected a far better product.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, April 26, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leakers
on May 19, 2019
Posted by: Ranger1
from Mansfield, Tx.
I love the idea of a 10 year battery, but all the batteries that are in any of my devices for more than 2 months always leak, every time. I realize i'm suppost to remove them for long storage, but the devices are just used very little all the time. I quit buying these and now buy EverReady and don't worry about leakage. Please fix this problem Duracell!! You have known about it for a long time.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, May 21, 2019
Ranger1, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaks: destroys the electronic device
on July 13, 2019
Posted by: Likisaurus
from Florida
It seems like in the last 5 years that Duracell Alkaline cells have become much more prone to leakage and corrosion. I will now avoid the brand.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 16, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking batteries
on November 19, 2019
Posted by: abby
from atl. ga.
Leaking batteries are ruining my equipment. I was employed by the company that owned Duracell back in the 80's so I always was a fan. BUT, it seems lately I'm having more battery operated equipment ruined because of leaking battery acid. NOT A FAN ANYMORE.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 23, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
LEAKING ALL OVER BY 2019 FOR DEC 2024 EXPIRY
on December 19, 2019
Posted by: Franz797
from Atlanta, GA
Bought several packages of these AA and AAA Coppertops and it's supposed to be good until DEC 2024. This month, (Dec 2019), almost all of them, are leaking like crazy, still in their original unopened packages and the ones I am already using on remoter controls, LCD displays and clocks. All of them has varying degrees of leaks. And the package says they're all "Made in the USA."??
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 26, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Duracell batteries are no longer trustworthy
on December 24, 2019
Posted by: monty
from Plano, TX
I have bought Duracell Coppertop Alkaline batteries for years, paying more than for other brands. Lately they have an annoying habit of leaking, even while in their original packaging and well before expiration dates. I have a lot of batteries I am going to throw out as I search for another brand. I have complained to the company, in response to which I have been asked a number of questions about original packaging and where and when I bought my batteries. I don't have all the information, only the batteries that have not expired but have leaked.
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com
Customer Rating
1
Can't give less than 1 star
on March 25, 2020
Posted by: Rob963
from Kansas
I live in tornado alley, so batteries are a life necessity, I check my batteries every Spring and I have had more stuff ruined by Duracell batteries than all other brands put together. I buy different manufactures because I am aware that their could be manufacturing defects in a particular lot, but Duracell is consistent in leaky batteries. Not to mention that every year I throw away Duracell batteries from storage that are 2-3 years short of their shelf life.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking
on March 28, 2020
Posted by: MrDissapointed
from SoCal
Expiration date is 2027 but many of the batteries have leakage problems. I have energizers with the same expiration date and zero leakage
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, July 1, 2020
Oh no! We’re sorry to hear about your experience. We take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer service team at 800-551-2355 between the hours of 9am and 6pm EST if you still have additional questions and/or concerns.
Written by a customer while visiting duracell.com